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Administrative Assistant II - 122160201

Cumberland County Fayetteville, NC
  • Expired: August 15, 2019. Applications are no longer accepted.

This position is located in the Business Operations Division.Duties:
This is an administrative supervisory position responsible for monitoring and coordinating the activities of specialized programs and units within the Business Operations Division. This employee reports directly to the Assistant Director of Business Operations.  This employee provides both administrative and technical supervision to lower level supervisors and personnel within these specialized programs and units. This person supervises the tasks performed by the supervisors responsible for Facility Maintenance, Central Records and Communications. This employee is responsible for planning, establishing priorities and implementing program objectives.  This employee develops services within parameters of agency guidelines, monitors and evaluates operations.   The responsibility of this employee is to ensure that all activities within the units under their supervision are carried out according to the guidelines of the Assistant Director of Business Operations and the Agency Director. Minimum Qualifications:
Completion of high school or equivalent and five years of progressively responsible secretarial or clerical/administrative experience including one year of administrative or office management experience; or completion of a two-year secretarial science or business administration program and three years of progressively responsible secretarial or clerical/administrative experience including one year of administrative or office management experience; or completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration or other related field and six months of administrative or office management experience; or an equivalent combination of training and experience. A valid NC driver's license is required.

Additional Training/Experience:
Experience in supervising staff, analyzing operational, managerial or administrative problems to identify alternatives and implement solutions.  Experience with allocating resources in a department or business environment.  Experience interpreting and applying laws, regulations and policies.  Experience with preparing and making presentations to groups. Experience in developing, administering and submitting budget reports.  Experience in proper purchasing policy.
Knowledge, Skills and Abilities:
This position requires considerable knowledge of the laws, regulations and policies of  OSHA (Occupational Safety and Health Administration) guidelines, National Building Code, National Fire Code, ADAAG (Americans with Disabilities Act Accessibility Guidelines) and similar regulatory policies and procedures; general knowledge of and ability to initiate and install administrative programs and procedures and to evaluate their effectiveness; considerable knowledge of the principles and practices of public and business administration; knowledge of modern office procedures, practices, and equipment are required of this employee; considerable knowledge of governmental and private organizations and resources in the community.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  This person must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees; ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio and percent and to draw and interpret bar graphs; ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; the ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Additionally, this position should have a General knowledge of personnel policies and procedures and General knowledge of accounting practices and procedures.

Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures; ability to plan, assign, and supervise the work of subordinate employees; ability to establish and maintain effective working relationships with agency personnel, officials, and the general public; ability to express ideas clearly and concisely and to plan and execute work effectively; ability to present information electronically using modern technology for presentations and communication.
 CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal. 

The employee in this position will be operating motor vehicles for Cumberland County and shall have a valid North Carolina Driver's License.

Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required.
This position will require assisting in emergency and/or disaster situations. 

The Cumberland County Department of Social Services has a strict dress code policy that must be adhered to. This policy includes specific guidelines related tattoos and body piercing.

College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope. 

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."

If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-677-2604.


The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.


We envision our Department... as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting edge service delivery. We envision our partners, motivated and empowered to improve their quality of life.

Our Core Standards & Values

A quality customer experience, business operations and employee experience represents our three Core Standards that guide our principles and values. We have identified eight core values and validating behaviors that define our Departments: Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility. Employment Type: Full-Time

Cumberland County


Fayetteville, NC
28301 USA