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Cannabis Retail Staff - All Positions - Managers & Sales Associates

Culture Cannabis Club Fresno, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Manager Role Overview

We are looking for a highly organized and detail-oriented Assistant Manager to oversee our cannabis retail operations. The Assistant Manager will be responsible for managing personnel, inventory purchasing and tracking, sales goals, and the general day-to-day matters. You will communicate effectively with all levels of the organization to implement and maintain store goals, protocols, policies and procedures in accordance with company standards.

Responsibilities

  • Ability to react under pressure, use good judgment in ambiguous situations and be flexible/adaptable

  • Run a POS system on the retail floor, make voids and inventory adjustments.

  • Adhere to and promote a culture of compliance as it pertains to state and company regulations.

  • Assist and support staff

Requirements

  • 3+ of years experience in a retail management position.

  • Detail oriented, have a passion for process, a drive for results, and the ability to lead and influence in the high-regulated and compliance-focused cannabis industry

  • Proven organizational, leadership, and interpersonal skills.

  • Working knowledge of inventory and sales reports.

  • Background in the Cannabis Industry is highly preferred.

Cannabis Sales Associate:

For immediate consideration, please answer a few video interview questions at: https://hire.li/341c52c

EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:

  • Perform opening and closing duties.
  • Record transactions accurately in the POS, use appropriate log in, and ensure the accuracy of assigned till.
  • Maintain a positive caring attitude, and treat customers and co-workers with respect and compassion.
  • Create a welcoming environment: smile and greet each customer with compassion, warmth and gentleness.
  • Provide exceptional service to all customers; act as a resource for Culture Cannabis Clubs Policies and Cannabis Law updates; provide information to customers about healing services, and vending services.
  • Maintains discretionary practices with all vendors, voucher and contractor information; tactful with all sensitive business information.
  • Follow and integrate Culture Cannabis Clubs policies and procedures into all on the job interactions, tasks and behaviors.
  • Perform general reception duties including, but not limited to, answering and routing phone calls, and relaying messages in a timely manner.
  • Regulate the movement of customers, vendors and visitors throughout the building.
  • Maintain customer database; accurately register and verify new customers and ensure all information is current.
  • Ensure all customers understand and follow Culture Cannabis Clubs policies and procedures.
  • Maintain neatness, supply level, organization, and overall cleanliness of the reception desk, healing services sign up area, activist station, and resource center.
  • Assist customers with special needs.
  • Escalate customer issues to supervisor when appropriate.
  • Record customer information accurately.
  • Listen and respond to customer and coworker needs/requests appropriately and timely.
  • Communicate with other departments as necessary.
  • Assist to maintain and ensure departmental equipment is functioning and in good working order.
  • Attend required meetings and participate in team and professional development activities.
  • Fill in when short staffed.
  • Provide timely and appropriate feedback to supervisor.
  • Perform other duties as assigned by supervisor.

JOB SPECIFIC PERFORMANCE REQUIREMENTS:

  • Administrative skills.
  • Knowledgeable of Microsoft Office.
  • Outstanding customer relations skills.
  • Exceptional conflict resolution skills.
  • Ability to function in a fast-paced environment.
  • Knowledgeable in Microsoft Office Suite.
  • Excellent communication skills.
  • Basic computer operating skills.
  • Basic math skills.

GENERAL PERFORMANCE REQUIREMENTS:

  • Provide excellent service.
  • Present a professional image in appearance, actions and words.
  • Demonstrate ownership, accountability, initiative and quality of work.
  • Build positive team relationships throughout your department and Culture Cannabis Club.
  • Work scheduled shifts.
  • Record all time worked accurately, promptly, and honestly.
  • Follow all safety policies.
  • Be a role model for the Culture Cannabis Club Experience.
  • Understand and practice Culture Cannabis Clubs values.
  • Demonstrate ethical behavior.

 

Company Description
www.culturecannabisclub.com

Culture Cannabis Club

Why Work Here?
Culture Cannabis Club is coming to Fresno. We are a mindful company, that sells and breaks the stigma of Cannabis.

www.culturecannabisclub.com

Address

Fresno, CA
USA
View all jobs at Culture Cannabis Club