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Branch Manager

CultivaHR
Fort Worth, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

VIVA Pediatrics is seeking a rockstar patient advocate to join the VIVA Pediatrics team as a Pediatric Home Health Branch Manager – if you are looking to maintain a healthy work / life balance & would like to help us make a difference in a child’s life, join the team!


MAJOR DUTIES AND RESPONSIBILITIES 

• Manages field staff contracts to maximize field labor cost and minimize overtime 

• Ensures staffers/recruiters utilize all hours allotted and allowed by client 

• Manages recruiting activities and achieves branch field staff recruiting goals 

• Ensures expiring field staff credentials are received 

• Ensures timely staffing for all new SOC (Start of Cares) 

• Supervises the daily branch operations by Standard Operating Procedures (SOP’s) 

• Ensures all Standard Operating Procedures and Policies are followed 

• Directs and Supervises Scheduler/Recruiter and office admin 

• Monitors patient authorization  

• Creates and manages long term strategies to achieve Viva’s customer service and financial goals 

• Ensures patients are completely satisfied through relationship building, communication and regular patient visits • Keeps Regional Director of Operations informed by reviewing and analyzing reports; summarizing information and identifying trends • Attends referral meet and greets with Intake nurse 

• Maintains office staff by recruiting, coaching, training, and conducting quarterly performance appraisals 

• Contributes to team effort by accomplishing related results as needed 

• Provides customer service including problem resolution 

• Resolves non-clinical issues with field staff and office clerical staff 

• Provides branch operations updates to Regional Director and Administrator as needed 

• Assists with marketing events 

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications;  establishing personal networks; participating in professional societies 

• Provides effective communication to patient/family, team members, and other health care professionals and maintains  confidentiality 

• Performs other duties as required 


COMPETENCIES 

• Proficient Communication Skills 

• Proficient with Outlook, Microsoft and Excel 

• Coaching and Training 

• Customer Service 

• Ethical Business practice 

• Following policies and procedures 

• Entrepreneurial minded 


SUPERVISORY RESPONSIBILITIES 

This position manages all non-clinical employees of the branch office and is responsible for the performance management and hiring of the employees within that branch. 

WORK ENVIRONMENT  

This job is operated in a professional office environment. This role routinely uses standard office equipment. 

POSITION TYPE / EXPECTED HOURS OF WORK 

This is a full time position. Days and hours of work are Monday through Friday, 8:00am to 5:00pm. This position regularly requires long hours,  weekend work, some travel within the State of Texas and after hour availability via phone.  

TRAVEL 

Travel is primarily in the local DFW and Austin area during the business day, some out-of-area and overnight travel is expected. 




Requirements

PREFERRED EDUCATION AND EXPERIENCE 

• Two to four year degree 

• Management experience 

• Recruiting experience 

• Pediatric Home Health Care experience 

ADDITIONAL ELIGIBILITY REQUIREMENTS 

• Strong leadership skills 

• Interpret financial metrics 

• Proficient in Microsoft Office 

• Must be able to prioritize and multi-task in a fast paced environment 

• Detailed oriented 

• Analytical skills 

• Is able to work independently with little to no supervision



BenefitsBenefits
- Health, dental and vision
- 401k
- PTO
- Paid Holidays

CultivaHR

Address

Fort Worth, TX
USA

Industry

Finance and Insurance

View all jobs at CultivaHR