On May 1, 2020 Tarvin's Culligan recently acquired the Champaign County Culligan Franchise. For over 64 years,Tarvin's Culligan has had a mission to deliver high-quality water treatment products that will benefit every part of our customers' lives. We hope to raise the quality of life by purifying its most essential element: water.
Culligan of Champaign County is currently seeking an individual experienced in customer-focused positions to act as a customer service representative. The customer service representative works directly with customers to write service & delivery orders, resolve problems, manage all daily operations including inventory and attend to related needs. The goal of this position is to supply a superior level of service that exceeds the expectations of Culligan customers.
Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts.
Following company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department.
Supporting the staff by providing backup for team members, following managerial directives, and otherwise acting as a team player within the department.
Providing proactive sales support to assign customer accounts by developing close relationships with the customer base and inside sales teams both residential and commercial.
Excellent communication skills, both verbal and written
Proper phone etiquette
Computer proficiency, especially with Microsoft Office
Ability to Multi-task
3+ years of customer service experience
High school diploma or GED
Customer service experience preferably in a sales/marketing environment
Paid PTO Time
As a new entity, employee compensation package will be available 90 days after start date.
The Culligan International Company, headquartered in Rosemont, Illinois, has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest Best Buy rating, plus the famous iconic Hey Culligan Man tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.
Culligan International Company is an Equal Opportunity Employer. Pre- employment drug screen will be required.