CUSTOMER SERVICE REPRESENTATIVE
We’re looking for an upbeat, positive, friendly individual to join our Bemidji Culligan team as a Customer Service Representative! This is not your typical customer service role - our CSR’s serve our local customers to genuinely build relationships and deliver the outstanding customer service our customers have come to expect from Culligan.
Every day will be different as our CSR’s coordinate a variety of administrative and light accounting duties, handle scheduling, work with inventory, and help our customers! We're looking for a strong team player because our customer service team works closely with other departments to ensure our customers’ needs are met quickly. If you’re looking to gain office experience in a professional environment, then this is the job for you!
Culligan of Bemidji, MN is a successful dealership within the Packard Culligan franchise group, which has been family-owned and operated for nearly 80 years, headquartered in Minnetonka, MN. Culligan is the industry leader in commercial and residential water treatment and filtration systems, providing the best drinking water solutions to local customers. Our Brooklyn Park team operates with values based on integrity, safety, teamwork, and continuous improvement; dedicated to exceeding customer expectations.
What do CSR’s talk to our customers about?
- Our products and services
- Water quality issues or concerns (general knowledge)
- Payments, invoices and collections
- Scheduling deliveries and service appointments
What qualities do you need to be a CSR?
- Amazing communication skills! Our CSR’s communicate verbally and via email
- Quick problem solving skills to help customers with unique needs
- Strong attention to detail, there are many components to this role
- Desire to become a “water treatment expert” through training
- Proficiency in Microsoft Office, data entry and documentation
- Our CSR’s utilize multiple software systems and coordinate a large administrative/accounting function within the dealership
- The ability to be a team player and a friendly personality of course!
What can Culligan offer you?
- Career advancement through training and development
- Competitive base pay, plus commission and quarterly/annual employee incentives
- A great benefits package!
- Medical, dental, vision, employer paid short-term disability and life insurance
- Wellness program with a monthly benefits discount
- 401K with employer match
- Paid time off, paid holidays off
- Work-life balance!
- 8am - 4:30pm
Check out all of our awesome career opportunities at Culliganwater.com/careers
Fine Print: to be a CSR at our dealership you will be subject to a pre-employment background check, drug screening, and skills assessment upon offer of employment.
The Packard Culligan group of dealerships is a family owned company with values based on integrity, safety, teamwork, and continuous improvement dedicated to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.
Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.
At Packard Culligan Water this is what we do, people is who we are. When you become one of our people, your passion for those around you will shine. You will feel the integrity of a long-standing, family-owned business and enjoy the benefits of a continuously growing company. Your community is important to you and to us. Our local dealerships need dedicated people like you to serve customer in your area.
Apply today, and become one of our people.
Why Work Here?The Packard Culligan group of dealerships is a family-owned company with values based on integrity, safety, teamwork, and continuous improvement dedicated to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry. Employees of Culligan are offered a competitive hourly rate, plus eligibility for employee bonuses; a positive, supportive work environment; an excellent comprehensive benefits plan which includes a wellness program; opportunity for advancement and growth within the organization; challenges for learning more about the business and how to improve yourself, as well as the company; and to be part of a successful and growing business! Apply today, and become one of our people. culliganwater/careers
Family-owned and operated for nearly 80 years!