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EVENING LEAD CUSTOMER SERVICE SPECIALIST

Crust Vegan Bakery LLC
Philadelphia, PA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

EVENING LEAD CUSTOMER SERVICE SPECIALIST

Location:

Crust is a specialty, vegan bakery in the NW Philadelphia neighborhood of Manayunk. Our storefront is located at 4409 Main St., Philadelphia, PA 19127

 

Opportunities for Growth in a Supportive Workspace:

We are a small & rapidly growing business. You will have the opportunity to grow, have your input valued, and be able to help shape Crust’s future. While the workload can be heavy, we try to balance that out with a supportive & fun work environment - and delicious pastries!

 

Pay rate, Healthcare, and PTO:

This is a full time 40 hour a week position with the following schedule:

11am - 7pm Wednesdays, Thursdays, Sundays

1pm - 9pm Fridays & Saturdays

Base pay starts at $15/hr with a raise within the first three months based on experience and performance in the role. Upon hire all employees also receive tip outs which are split equally among all staff based on the number of hours worked. Currently, tips average an additional $1.50 - $3/hr. All employees receive access to a free telehealth plan after the probationary period, and there is a full health insurance option available for purchase upon hire. After our 6 month probationary period, all employees receive 40 hours of PTO and an additional 40 hours of Sick Time annually. The amount of PTO increases at a rate of 1 day/year with a maximum accrual of 80 hours annually.

 

“But do I have to be vegan to work here?”:

While we do not require our staff to be vegan, since we are a kosher certified kitchen and bakery, all meals brought to eat at work must be vegan.

 

Equity in Practice:

Crust practices inclusive hiring and is interested in employing individuals regardless of their sexual or gender orientation, race, religion, education, work history, or social barriers such as previous incarceration, etc.

 

Duties include:

  • Assisting customers

  • Cleaning & Dishwashing

  • Stocking

  • Baking

  • Conducting and Maintaining Inventories

  • Actively post on our social media account(s)

 

Requirements:

  • A “can do” attitude and hustle!

  • Willingness to learn!

  • The ability to maintain a professional, polite, and helpful manner even when you’d much rather not!

  • The ability to take and keep inventory

 

This role asks that you:

  • Be willing to work weekends and holidays

  • Have hustle and a can-do attitude

  • Have enthusiasm for talking to and helping customers

  • Follow directions, be detail oriented, and communicate

  • Keep a clean & organized work-station

  • Practice proper food handling procedures (Have or be willing to obtain ServeSafe certification)

  • Are able to stand & work on your feet for extended periods of time

  • Are able to lift 25 pounds

  • Social media fluency, a plus

  • Follow Crust Vegan Bakery’s policies and procedures.

 

Previous customer service experience, a plus.

Servsafe certified, a plus.

 

If you are not Servsafe certified, Crust will pay for you to take the course to obtain your certification on a day when you are already scheduled to work and will provide access to a computer if needed.

 

Interested:

Please email us explaining why you think you are a good fit for our team and include a copy of your resume and your portfolio. We look forward to hearing from you! You will only receive a response from us if we are interested in scheduling an interview. But please note that we generally accept applications for at least 1-2 weeks. We are always seeking the best long term fit for our team, and not necessarily a quick hire.

Company Description
Crust is a specialty, vegan bakery in the NW Philadelphia neighborhood of Manayunk. Our business has a new retail storefront on Main St, however this position would be based out of our commercial kitchen located just down the street on Krams Ave where we do the majority of our wholesale baking.

Crust Vegan Bakery LLC

Address

4409 Main Street

Philadelphia, PA
USA

Industry

Business