Customer Service Representative -
Competitive + Excellent Bonus Package
Due to recent expansion, we are currently looking to recruit a Full-Time Customer Service Representative to provide support services from our Chicago based firm. We specialize in offering a variety of direct marketing campaigns and promotional services to clients based throughout the USA.
The role will involve:
Owning and resolving customer queries at first point of contact
Managing and maintaining sales and purchases
Working effectively with a small team
Communication with customers, field-based staff, colleagues and ensuring all client requirements are met
Updating customer information using our internal system
Administration tasks as required
The ideal candidate will have the following skills:
Excellent Customer Service skills essential.
Highly organized and process driven individual with the ability to work to deadlines and prioritize tasks.
Effective Communication skills to liaise with other departments and colleagues to achieve results
Highly motivated with the ability to use own initiative
Computer literacy - MS Office, (Excel, Word, PowerPoint)
This role would be suitable for someone with proven work experience as a Customer Service Assistant or a Client Services Coordinator. However, all levels of experience will be considered for this role.
Apply now to secure a face-to-face interviewwith our managing director; please be prepared to talk about your interests, your goals and what motivates you professionally.
It would be a huge plus if you have following work experiences: Customer Service Adviser, Customer Service Representative, Customer Service Officer, Customer Service Associate, Customer Service Assistant, Customer Service Supervisor, Customer Service Coordinator, Customer Service Consultant, and Customer Service Agent. Sales Adviser, Sales Representative, Sales Officer, Sales Associate, Sales Assistant, Sales Supervisor, Sales Coordinator, Sales Consultant, and Sales Agent. Marketing Adviser, Marketing Representative, Marketing Officer, Marketing Associate, Marketing Assistant, Marketing Supervisor, Marketing Coordinator, Marketing Consultant, and Marketing Agent. General Business, Entrepreneurship, Summer Job Experience, Entry Leve Role, Promotions, Retail, Direct Advertising, Sports Minded, Sports Enthusiast, Competitive Mindset, Business Development, Business, Internship, Management Trainee, Full Time, Part Time, Bilingual