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Member Services Representative

Crush Inc. Hollywood, FL
  • Expired: 24 days ago. Applications are no longer accepted.

We are looking for a motivated Member Service Representative to be the first point of contact for all membership related questions, requests, and concerns.

A top-notch Member Service Representative should be able to deliver exceptional member service experiences and resolve inquiries and complaints in a friendly and efficient manner.

Responsibilities:

  • Answering questions, concerns, and complaints regarding membership.

  • Providing information on membership fees, policies, processes, benefits, products, and services.

  • Actively listening to members and identifying their needs.

  • Recommending and cross-selling products and services to members and potential members.

  • Investigating and resolving or escalating membership and payment issues.

  • Assessing member eligibility and processing payments, applications, and requests.

  • Documenting all inquiries and maintaining accurate membership records.

Requirements:

  • No experience needed; we will train you adequately.

  • Excellent communication skills, both written and verbal.

  • Good listening and interpersonal skills.

  • Strong attention to detail.

  • Computer literate.

Crush Inc.

Why Work Here?

"The best preparation for tomorrow, is doing your best today!!"

We are a young and energetic marketing company. We focus on creating campaigns that speak to people, becoming the face of different brands. Our strength is nurtured at the fact that we create personal relationships with clients and we can create that bond by having meaningful conversations. There is nothing more powerful than human connection. We allow your brand to connect and create a direct meaningful relationship with your customers.

Address

66 west Flagler st suite 502
Hollywood, FL
USA

Website