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Assistant General Manager
CrunchFitnessCanada (CFC0008) Waterloo, ON

Assistant General Manager

CrunchFitnessCanada (CFC0008)
Waterloo, ON
Expired: over a month ago Applications are no longer accepted.
  • $18 to $20 Hourly
  • Full-Time
Job Description
  • Career Growth Opportunity
  • Competitive Compensation
  • Complimentary Crunch Gym Membership
  • Discounts on services, products, and more!
  • A seriously fun work environment!
  • Training and Development Programs
Company Overview
Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. At Crunch we Speak, Own, Understand and Live our Core Values.
  • KIND
  • FUN
OUR PURPOSE: Enrich the lives of others through the power of well-being. OUR VISION: Be the best place to work and work out. OUR VALUES: Work Hard. Have Fun. Make History.

You were born to be a leader. We know. You wake up with goals in mind and you rally people to move toward a better vision. You have some management experience and youre ready to take your career to the next level. Well, heres your chance! Crunch Fitness is hiring managers, more specifically Assistant Managers. It's a tough job, one that needs a natural like you who wants to seize the opportunity for professional growth.

Heres what we need:
  • Were looking for talented Assistant General Managers who are committed to providing the best-in-class member and team member experience. Our leaders are self-motivated, thrive in high-energy and high-volume environments.
What youre responsible for:
  • Supporting the General Manager with leading a team. Ensuring sales success, member satisfaction, and facility cleanliness.

Heres what youll be doing:
  • Assist in recruiting, hiring, training, and developing team members
  • Manage team member performance standards, with ongoing development, training, and coaching
  • Impact member retention and deliver the Wow Member Experience
  • Assist and support to the General Manager in the areas such as, but not limited to:
  • Scheduling and labor management
  • Member service resolution with pace and empathy
  • Resolving or escalating employee issues or concerns
  • Lead generation and outreach efforts to impact new member sales
  • New member acquisition and member integration into all services and programs offered
  • Team member goal setting, development plans, and staff meetings
  • Involvement and supervision in all front desk and Kids Crunch-related activities.
  • Maintain a crisp, clean facility through compliance with Daily Cleaning Checklist and facility/equipment work order oversight
  • Ensure consistent compliance with all Crunch policies, procedures, and service standards
Heres who you are:
  • Excellent in execution, taking prompt and assertive action to accomplish objectives
  • Lead by example by delivering personal and team performance targets
  • Understand labor control, optimal staffing levels, and controls overtime
  • Maintain high standards for facility cleanliness and organization
  • Mobilize to innovate and problem solve
  • Persuasive, candid communicator who encourages open dialogue
  • Demonstrates integrity and judgment that inspires trust
  • Basic understanding of industry, market, and key business drivers
  • Creator of a learning environment, striving for personal development
  • Confident, humble, and kind mixed with sense of humor and fun
Skills, Education, Experience:
  • 2+ years of service-oriented assistant management experience
  • Business management degree or equivalent proven experience
  • Experience with supervising and developing employees
Physical Demands:
  • This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.


CrunchFitnessCanada (CFC0008)

Waterloo, ON



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