Assistant General Manager

CrunchFitnessCanada (CFC0008)

Waterloo, ON

Expired: over a month ago Applications are no longer accepted.

$18 to $20 Hourly
Full-Time

Job Description

Benefits/Perks

Career Growth Opportunity
Competitive Compensation
Complimentary Crunch Gym Membership
Discounts on services, products, and more!
A seriously fun work environment!
Training and Development Programs

Company Overview
Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. At Crunch we Speak, Own, Understand and Live our Core Values.

RESPONSIBLE
KIND
INCLUSIVE
FUN
ALTERNATIVE
INNOVATIVE
PASSIONATE

OUR PURPOSE: Enrich the lives of others through the power of well-being. OUR VISION: Be the best place to work and work out. OUR VALUES: Work Hard. Have Fun. Make History.

You were born to be a leader. We know. You wake up with goals in mind and you rally people to move toward a better vision. You have some management experience and youre ready to take your career to the next level. Well, heres your chance! Crunch Fitness is hiring managers, more specifically Assistant Managers. It's a tough job, one that needs a natural like you who wants to seize the opportunity for professional growth.

Heres what we need:

Were looking for talented Assistant General Managers who are committed to providing the best-in-class member and team member experience. Our leaders are self-motivated, thrive in high-energy and high-volume environments.

What youre responsible for:

Supporting the General Manager with leading a team. Ensuring sales success, member satisfaction, and facility cleanliness.

Heres what youll be doing:

Assist in recruiting, hiring, training, and developing team members
Manage team member performance standards, with ongoing development, training, and coaching
Impact member retention and deliver the Wow Member Experience
Assist and support to the General Manager in the areas such as, but not limited to:
Scheduling and labor management
Member service resolution with pace and empathy
Resolving or escalating employee issues or concerns
Lead generation and outreach efforts to impact new member sales
New member acquisition and member integration into all services and programs offered
Team member goal setting, development plans, and staff meetings
Involvement and supervision in all front desk and Kids Crunch-related activities.
Maintain a crisp, clean facility through compliance with Daily Cleaning Checklist and facility/equipment work order oversight
Ensure consistent compliance with all Crunch policies, procedures, and service standards

Heres who you are:

Excellent in execution, taking prompt and assertive action to accomplish objectives
Lead by example by delivering personal and team performance targets
Understand labor control, optimal staffing levels, and controls overtime
Maintain high standards for facility cleanliness and organization
Mobilize to innovate and problem solve
Persuasive, candid communicator who encourages open dialogue
Demonstrates integrity and judgment that inspires trust
Basic understanding of industry, market, and key business drivers
Creator of a learning environment, striving for personal development
Confident, humble, and kind mixed with sense of humor and fun

Skills, Education, Experience:

2+ years of service-oriented assistant management experience
Business management degree or equivalent proven experience
Experience with supervising and developing employees

Physical Demands:

This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.