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Customer Service Representative

Crown Trophy Gaithersburg
Gaithersburg, MD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Description

The job entails working directly with customers and also working in the production area of the store.  We are looking for a candidate with very good social, communication, and organizational skills. The qualified candidate will be answering phones, assisting walk-in customers, assembling awards, and a variety of other tasks. You will be provided with paid, on-the-job training. This is a very friendly and comfortable work place.

Responsibilities may include but are not limited to:

  • Promptly answer phones in a professional, courteous, and helpful manner. 
  • Provide excellent customer service through respectful and courteous address of questions regarding services, products, and invoices.
  • Immediately and politely respond to all walk-in visitors and customers.
  • Build trusted and long term relationships with customers to ensure future sales growth and company profitability.
  • Read and comprehend order forms and follow established procedures
  • Align material and put together parts to build items on order forms
  • Adhere to all company policies and guidelines as well as safety procedures.
  • Committed to high performance through outstanding attendance and overall dependable work habits.


  • Good communication skills
  • Must be fluent in English, bilingual is a plus
  • Be able to stand for long periods of time
  • Basic computer ease and comfort or the ability to quickly gain necessary skills
  • High school education or equivalent
  • Valid driver’s license
  • Must have reliable transportation/access to vehicle
  • Work hours: Monday – Friday, 10am-4pm


Crown Trophy Gaithersburg

Why Work Here?
If you would like to work for a locally owned small business well known by the community, this job is for you!


18921 Premiere Ct

Gaithersburg, MD
20879 USA



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