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Client Service Representative

Crown Services, Inc. - Chicago - Burbank Hammond, IN
  • Expired: over a month ago. Applications are no longer accepted.

A leading distributor and fabricator of insulation and materials for fire protection and refractory applications as well as industrial supplies including janitorial, materials handling, lighting, electric power tools, power tools and even personal protective equipment in Hammond, IN is looking for experienced Client Service Reps.

This position provides effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the organization.

These are 1st shift temp to perm positions, 8am-4:30pm. Pay will start at $16/hour.

What you will be responsible for:
-Interact with customers to establish ongoing relationships.
-Manage all aspects of customer relationships from quotation through payment of invoices.
-Work with branch customers to solve payment issues to lower branch DSO.
-Become a reliable resource to customers and co-workers on sales order status and information.
-Show initiative by identifying and analyzing problems and proposing acceptable solutions.

What will you do:
-Receive sale calls, quotation requests, faxes, mail, EDI, email, and will-call orders
-Provide inventory and pricing information
-Coordinate with outside sales, purchasing, billing, management, and warehouse customer issues..
-Enter/process delivery ticket/shop orders.
-Produce and negotiate customer quotations and proposals
-Contact customers concerning late payments, invoicing issues, and other issues involving credit and receivable items for branch assigned accounts.
-Assist outside sales in order processing and customer services.
-Quote follow-up and track lost sales reports as well as expediting all customer inquiries and orders.
-Process credit card transactions.
-Assist will call customers in placing orders.

Why work for Crown?
-Get paid weekly!
-We offer benefits after 30 days
-Temp to perm opportunities!

What you must have:
-1 to 2 years of customer service experience
-1 to 2 years of sales experience
-Strong communication, organization, multi-tasking, and time management skills
-Solid problem solving and consultative skills required
-Ability to work in a fast-paced team sales environment with minimal supervision.
-Experience with MS Office including Outlook, Excel, Word
-Dependability and ability to learn quickly.
-Comply with all pre-employment screens

How to apply:
1. Submit an updated resume to (qualified candidates will be contacted)
2. You can text “Customer Service” to 708-229-1188 with any questions and to speak with a recruiter

Crown Services, Inc. - Chicago - Burbank

Why Work Here?

Full-service staffing agency dedicated to matching qualified employees with respected employers.

At Crown Services our commitment to excellence is one of our most valuable assets. By being committed to a first-class experience and the highest quality candidates, we ensure our clients with top talent and our candidates with top career opportunities. We are a privately held, full-service specialty staffing firm headquartered in Columbus, Ohio. Currently, we operate in 12 Midwestern States with over 42 offices from which to choose. Since 1968, when our company was founded, we have been guided by a set of strong values and principles. The Values & Principles That Guide Us: * Results Driven: We measure our success by the value we deliver for our clients and candidates. * Disciplined: Each and everyone of us are accountable to the highest standards of excellence. * Collaborative: We work with our colleagues and clients toward shared goals and mutual rewards in an environment of respect. * Candid: We interact with our clients, candidates and each other in an open and straightforward fashion. * Competitive: We compete aggressively and win ethically. Please, explore our site and explore the many benefits Crown Services Inc offers clients and applicants alike. If you have a question and need professional answers, please call or email your nearest Crown Services office. Welcome to professional staffing. Welcome to Crown Services!


Hammond, IN