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Operations Manager

Crossroads Courier Saint Louis ,MO
  • Posted: over a month ago
  • $65,000 to $70,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

Job Summary:

Establish a good rapport with top customers and work to exceed their expectations. Identify opportunities to improve the operation and develops systems to do so. Track direct cost and take immediate action to lower direct cost if it exceeds the operations’ goal. Overseeing the recruitment, contracting, training, and counseling of 3rd party agents and independent contractors. Troubleshoot and solve issues that occur with shipments working with airlines and/or agents to provide top-level service.

Qualifications:

  • At least 2 years of management experience
  • Strong analytical skills
  • Ability to communicate effectively with all people (line-staff to CEO)
  • Capacity to make decisions in a high stress environment
  • Ability to prioritize competing demands and adjust as the day unfolds
  • Proficiency with Word, Excel, PowerPoint
  • Available to be on call afterhours and weekends
  • May be needed to work 2nd shift and weekends
  • Previous P&L experience a plus
  • Must be able to travel
  • Bachelor's degree required

Primary Responsibilities:

  • HR (discipline, staff reviews/one on ones, morale, recruiting, staff scheduling)
  • Customer service
  • Cost control
  • Budgeting
  • New business implementation
  • On time performance management
  • P&L management
  • TSA compliance
  • Building relationships and managing independent contractors and agents
  • Billing of jobs
  • Payroll of independent contractors

Benefits & Incentives:

  • Competitive Salary
  • Health Insurance
  • Paid vacation & holidays
  • 401K Package
  • Company reimbursed cell phone
  • Company provided laptop
  • Mileage Reimbursement
  • Tuition Assistance
  • Short- & long-term disability

 

Company Description
Crossroads Courier provides local and nationwide courier and delivery services. From Warehousing and Logistics to scheduled or next-day deliveries, Crossroads Courier can handle all of your courier needs.

Local Courier services throughout St. Louis, Kansas City, Phoenix and Las Vegas include:

• On-demand Messenger Service
• Rush Deliveries
• Scheduled Courier Service
• Next Day Distribution
• Dedicated Route Service
• Fleet Replacement Service
• Line Haul Service
• Critical Parts Storage

Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.

Crossroads Courier

Why Work Here?

Rapidly expanding company with advancement opportunities.

Crossroads Courier provides local and nationwide courier and delivery services. From Warehousing and Logistics to scheduled or next-day deliveries, Crossroads Courier can handle all of your courier needs. Local Courier services throughout St. Louis, Kansas City, Phoenix and Las Vegas include: • On-demand Messenger Service • Rush Deliveries • Scheduled Courier Service • Next Day Distribution • Dedicated Route Service • Fleet Replacement Service • Line Haul Service • Critical Parts Storage Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.

Address

2008 Altom Court Maryland Heights
Saint Louis, MO
USA

Website

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