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Customer Care Representative

CrossFire Group
Charlotte, NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our client, a Chemical Manufacturer is seeking a Customer Care Representative.

This is a contract position with a Pay Rate $18.00 per hour


The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process. The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status. The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer. Additional responsibilities include, but are not limited to: Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects. This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization. 

 

 Requirements

HS Diploma with at least 4 years professional experience in lieu of degree OR Bachelor's degree with at least 6 months of experience.

Computer proficiency with the Microsoft Office suite of products (Excel/Word), web-based applications, and ability to handle multiple PC applications

SAP a plus! 

Ability to interact with the customer in a helpful and friendly manner and to understand customer needs

Ability to work well in a team environment

Ability to set priorities and manage time in a dynamic work environment

Strong oral and written communication skills; strong problem solving skills

Ability to speak multiple languages is a plus

 

Company Description
Using the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (“CrossFire”) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.

Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.

CrossFire Group

Why Work Here?
Solid, growing company. Great culture!

Using the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (“CrossFire”) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest. Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.

Address

Charlotte, NC
USA

Industry

Business

Website

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