Bank Teller

Relationship Specialist I/ Bank Teller

The Bank Teller performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The Bank Teller is comprehensively cross trained to provide plastic card services such as issuing temporary cards, re-pinning existing cards, and ordering new cards. A Bank Teller
maintains records of various sale transactions such as money orders, cash advances, and balances a daily cash drawer. Bank Teller ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The Bank Teller may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the Bank Teller position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.

Responsibilities:

• Receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks)
• Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts
• Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards
• Performs a wide variety of account maintenance; change of address and name change
• Recommends other products and services appropriately with each member transaction
• Required to complete compliance training
• Balances cash drawer
• Supports and participates in continuous improvement activities
• Represents the Credit Union in a positive and professional manner
• Maintains member and other sensitive information with confidentiality
• Treats all co-workers and members with respect

Pay rate: $16-20/hr depending on relevant experience