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Shift Supervisor

Crisp Kitchen & Juice Napa ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Shift Supervisor Essential Duties & Responsibilities:
• Motivates and supervises all Team Members as needed.
• Effectively manages daily shifts employee-relations issues, including utilization of corrective action where necessary.
• Teaches all Team Members clear expectations of conduct and service.
• Establishes and maintains good business and community relations.
• Directs safety program for accident prevention and manages employee and guest injury/illness reporting.
• Responds to all guest comments promptly and respectfully.
• Monitors housekeeping and sanitation standards.
• Follows and enforces proper cash handling and guest check procedures.
• Effectively communicates with everyone, from upper management to managers on duty and other Team Members, to guests, to vendors, and to owners.
• Schedules and delegates tasks to be completed.
• Assure the store is operating to company expectations with regard to operational processes and procedures by setting the standard for excellence in the restaurant.
• Inspects food and food preparation to maintain quality standards and sanitation regulations.
• Investigates and resolves food quality and service complaints, ensures customer satisfaction with each and every customer contact
• Leads by example when interacting with customers
• Develops long-lasting relationships with the neighborhood
• Learns the names of regular customers
• Acknowledges those that visit the store frequently
• Knows the products and can describe our offerings to customers with ease
• Learns about each products, ingredients and sources
• Is familiar with all of the functions of the store so that they can be the point person in the absence of the Chef Manager or General Manager.
• Is proficient with all opening and/or end of night cash handling procedures & requirements
• Effectively opens or closes the store, using proper checklists, cleaning procedures & setup/breakdown guidelines
• Communicates to the Store Manager when there are issues with the staff or opening/closing of the store
• Provides a safe and secure work environment for staff and customers
• Takes proper cautions in the evening when counting cash, closing down the store and locking up

Company Description
At Crisp Kitchen & Juice we thrive on a sense of community and connection as we strive for enjoyment over deprivation. And we’re excited to be able to reach a wider audience as we open our very first brick and mortar location in St. Helena. We are proud to deliver a culinary forward, creative fresh take on all we offer with local, seasonal, and sustainability all paramount. Come join us as we open our doors to an eager audience here in the Napa Valley!

Crisp Kitchen & Juice

Address

Napa, CA
USA