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Market Quality Clinical Manager - Sanford, North Carolina - USA

Crescentia Global Talent Solutions
Sanford, NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
The Market Quality & Clinical Manager (MQCM) will oversee all Central Carolina Physician Practice Quality initiatives. The MQCM will work directly with staff and providers to implement appropriate workflows to ensure metric targets are met. This individual will work closely with all clinical licensed staff to ensure competencies. 
The MQCM will oversee clinical care essential to assessment, promotion, maintenance and restoration of the patient’s health and wellness. The MQMC will obtain training to become the market superuser.
The manager is responsible for oversight of all clinical staff functions in employed medical practices. He/she assists the managers in interviewing, hiring, orienting, and training clinical staff. Evaluates the performance of staff in conjunction with providers. Responsible for ongoing clinical education and compliance with federal, state, and local guidelines. Establishes clinical protocols for on-going success of practices.
The MQCM works with practice manages, staff, providers, and HSC resources to ensure quality metrics are met. He/she collaborate with this same group to identify and remove any barriers to meeting measures. The manager will obtain training to become the market Athena superuser.
DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving/receiving assignments and/or directions to co-workers or assistants/from supervisors. Responsible for oversight and assistance in managing patient needs, complaints, and suggesting solutions to patient care problems.
LANGUAGE ABILITY: Requires the ability to read and understand a variety of computer program guides, maps, publications, policy manuals, informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare purchase orders, correspondence, and other assorted reports and documentation using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.
INTELLIGENCE: Requires the ability to learn and understand basic principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgments in the absence of management.
VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages.
NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize and determine percentages; interpret graphs; compute discount, interest, profit and loss, ratio and proportion, etc.
FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment and computer programs.
MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using office equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates.
MANUAL DEXTERITY: Requires the ability to handle a variety of items such as computer, printer, typewriter, adding machine, photocopier, facsimile machine, and telephone. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.
COLOR DISCRIMINATION: May require the ability to differentiate between colors and shades of color.
INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under moderate stress when confronted with an emergency.
PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.
* The successful candidate will have a bachelor’s degree in Nursing.
* Minimum of five years’ nursing experience.
* Preferably two years of supervisory experience.
* Must possess excellent written and oral communication skills.
* Maintains strong relationship with providers and staff.
* Must be self-motivated, self-directed, and able to meet deadlines.
* Possess good organizational skills.
* May be required to work on religious holidays.
* Regular and predictable attendance is required.
* Must work cooperatively with others. Mentoring practice clinical staff for growth in market.
* Skilled in developing and maintaining effective relationships with medical and administrative staff, patients and the community.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle.

Crescentia Global Talent Solutions


Sanford, NC



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