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People Developer - Branch Ops

Credit Union 1
Lombard, IL
Expired: May 17, 2023 Applications are no longer accepted.
  • $24 to $30 Hourly
  • Full-Time
Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2022

We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the second year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1 and our culture is made up of more than great benefits and time off.

Join the Credit Union 1 Team

If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.

Top reasons to begin a career at Credit Union 1:
  • Get paid for NOT working 13 holidays each year!
  • Paid Time Off (PTO) begins accruing day one of employment
  • Tuition reimbursement for approved courses (after 1 year)
  • Free Employee Assistance Program (EAP)
  • Livongo Diabetes Management Program
  • Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
  • Excellent benefits packages including:
    • Medical PPO insurance
    • High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
    • Dental & vision insurance (employee coverage 100% company paid)
    • Life, AD&D, short and long-term disability insurance (100% company paid)
    • 401(k) retirement and profit-sharing plan
  • Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.

The Job at a Glance

The People Developer for Branch Operations is a highly talented leader responsible for the overall onboarding, learning and development experience of all our newly hired Branch Operations employees and prepares them to successfully deliver world class service to our members in multiple locations.

The People Developer is passionate about staff development and is ready to design and deliver high quality learning programs that increases team member knowledge, skills, staff engagement and retention by developing and administering learning programs for all new Branch Operations team members.

A Typical Day
  • Partners with Branch Operations and People Development Team to coordinate learning plans for various positions within Branch Operations across CU1.
  • Designs, delivers, and administers the overall learning plan/curriculum/schedule and timeline to onboard new hires within the Branch Operations in multiple locations.
  • Presents information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions and videos.
  • Selects or develops teaching aids such as instructional material, handouts, visual aids, exercises, tutorials, tests, and quizzes; set up audiovisual equipment.
  • Monitor and assess the performance and progress of team members and recognize when additional support or a different approach may be needed and provide feedback on their performance.
  • Works closely with Branch Operations Team to understand knowledge gaps and collaborate to identify solutions, to include performance remediation, enhancements to current curriculum and knowledge base resources.
  • Evaluates learning design and facilitation to continuously improve and keeps all materials up to date.
  • Collaborates with other People Developers and manages the support of shared training resources, materials, facility and equipment, enrollment, and training tracking within TLC.
  • Works with various leaders and Branch Operations Team to understand member support, products, and operational vision and requirements.
  • Ensures that staff are provided with updated knowledge and procedures impacting the branch operations.
  • Supports and represents Credit Union 1 Core Values of BE Great. BE Engaged. BE Open. BE Nice.
  • Assists in ongoing learning projects and support of CU1University and performs other duties as assigned.

What We Look For
  • A college degree in Human Resources, Communications, Business or Teaching or a minimum of two (2) years related experience required.
  • 2-3 years financial service or customer service experience.
  • Travel overnight, up to 2 weeks at a time, in-state and out-of-state, is often required.
  • Detail oriented.
  • Keyboarding and computer skills.
  • Excellent analytical and organizational skills.
  • Good telephone skills, including vocal presentation.
  • Excellent communication skills.
  • Able to handle a variety of duties in a fast-paced environment.
  • Able to work quickly and accurately.
  • Professional dress and demeanor.

Location: 450 E. 22nd Street, Lombard, IL


Credit Union 1

Lombard, IL
60148 USA
View All Credit Union 1 Jobs


Finance and Insurance

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