Healthcare Revenue Project Manager

Credit Solutions of Lexington, KY is hiring a Healthcare Revenue Cycle Project Manager to oversee new client implementations, new vendor and technology implementations, and omnichannel patient communication methods in our Extended Business Office. You will be responsible for managing and executing project plans to ensure timely and efficient delivery of services while working with data analytics team to develop and maintain metrics that measure project success.

This position earns a competitive salary, depending on experience. We also offer excellent benefits, including medical, dental, vision, paid time off (PTO), company-paid life insurance, a 401(k) plan, and options for remote or hybrid schedules.

ABOUT CREDIT SOLUTIONS

Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution services throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the tools necessary to achieve the best results for our clientele.

At Credit Solutions, we believe that our team members are our most valuable asset. In fact, we attribute much of our success as a company to our focus on recruiting, hiring, and maintaining a positive and effective workforce. We believe in the importance of work-life balance, which is why we provide a comprehensive benefits package that reflects our dedication to the well-being of our team members. Additionally, we provide numerous employee appreciation activities and a referral bonus program. Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For in 2018-2022"!

RESPONSIBILITES:

• Lead new client implementations from initiation to post-implementation support, ensuring that the project is delivered on time, within scope, and within budget.
• Develop and manage project plans, timelines, and budgets for new vendor and technology implementations.
• Collaborate with internal and external stakeholders to define project scope, goals, and deliverables.
• Ensure project deliverables meet quality standards and comply with regulatory requirements.
• Conduct risk management and mitigation activities to ensure successful project delivery.
• Track project progress and provide regular status updates to stakeholders, including senior management.
• Manage project budgets, resources, and timelines, including vendor management.
• Identify and escalate project issues, risks, and conflicts as needed to ensure timely resolution.
• Develop and maintain project documentation, including project plans, status reports, and post-implementation reviews.
• Review and monitor patient communication methods, including omnichannel communications, to ensure effective and efficient communication with patients.
• Collaborate with internal and external stakeholders to develop and implement patient communication strategies that improve patient engagement and satisfaction.
• Manage the selection and implementation of new technologies including, communication technologies, secure messaging platforms and patient portals.
• Work closely with our data analytics team to develop and maintain metrics that measure the effectiveness of overall project successes.
• Use data and analytics to identify opportunities for improvement and make data-driven decisions.
• Collaborate with other departments within the organization, such as Client Services, Operations, and IT, to ensure that strategies align with organizational goals and priorities.
• Provide leadership and guidance to project team members and stakeholders, ensuring that everyone understands project goals, timelines, and deliverables.

QUALIFICATIONS FOR A HEALTHCARE REVENUE CYCLE PROJECT MANAGER

• Bachelor's degree in healthcare administration, business, or related field; Master's degree preferred.
• Minimum of 5 years of project management experience in healthcare finance or related field, including experience overseeing new client implementations, new vendor and technology implementations, and patient communication methods.
• Proven track record of successfully leading complex projects from initiation to post-implementation support.
• Strong understanding of the healthcare revenue cycle and regulations, including reimbursement methodologies and compliance requirements.
• Experience implementing patient communication technologies, such as secure messaging platforms and patient portals.
• Strong data analytics skills, including the ability to develop and maintain metrics that measure project success and patient engagement.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office 365 Suite (Excel, Word, Outlook)
• PMP or other project management certification preferred.

Do you live in FL, GA, ID, KY, LA, MD, ME, MO, MS, NC, NJ, OH, PA, SC, TN, TX, or VA? Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Do you have superb problem-solving abilities? Are you a highly organized individual? Can you maintain a positive and professional attitude? If so, you might just be perfect for this Healthcare Revenue Cycle Project Manager position!

READY TO JOIN OUR TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you have the right skills for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!