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OPEN HOUSE!!! SAME DAY OFFERS!!!! BILINGUAL CSR POSITIONS!!!!!!

Credit Protection Association Dallas, TX
  • Posted: 17 days ago
  • $12 Hourly (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

CREDIT PROTECTION ASSOCIATION IS LOOKING TO HIRE 15 BILINGUAL CUSTOMER SERVICE AGENTS. MUST BE FLUENT IN SPANISH AND ENGLISH. PLEASE JOIN US TODAY AND TOMORROW.

12005 FORD RD STE 810 DALLAS TX 75234

9AM-4PM IN PERSON INTERVIEWS

Work Environment:

~ Fast paced inbound/outbound Contact Center Service provider ~ Customer-centered fun and exciting ~ Professional development opportunities

Duties/Responsibilities:

· Take incoming customer service calls

· Resolve customer issues and escalate when necessary

· Work as part of a team

· Utilize “top down" negotiation techniques to secure payments on delinquent accounts

· Exercise good judgment, in accordance to company and client policy and procedures

· Set payment arrangements in accordance to client policy

· Accurately update and document customer accounts

· Multi‐task while maintaining integrity and quality of service

· Provide a high level of customer satisfaction to both internal and external

· Continuously improve service delivery

Experience:

· Two years of customer service experience in call center environment is required.

· Typing skills of 25 WPM

· Collections experience a plus

· Spanish language a plus

Credit Protection Association

Why Work Here?

Great benefits, employee discount program, employee appreciation every month, and room for growth!!!!

CREDIT PROTECTION ASSOCIATION FOUNDED THE FIRST AGENCY TO PROVIDE COLLECTION SERVICES FOR THE GROWING SUBSCRIPTION TELEVISION INDUSTRY. BY PIONEERING THE CONCEPT OF HIGH-VOLUME, LOW-BALANCE COLLECTIONS, CPA EFFECTIVELY CREATED THE RECEIVABLES MANAGEMENT MARKET FOR SUBSCRIPTION- AND SERVICE-BASED COMPANIES. WE PROVIDE OUTSOURCED SOLUTIONS THAT IMPROVE OPERATIONAL EFFICIENCIES FOR OUR CLIENTS IN THE CABLE, FITNESS, TELECOM, TOLLING AND UTILITIES INDUSTRIES. FROM FIRST-PARTY CUSTOMER SERVICE, END-TO-END PRINT AND MAIL FULFILLMENT, EQUIPMENT RECOVERY AND THIRD-PARTY COLLECTIONS—OUR CATALOG OF SERVICES SPAN THE ENTIRE CUSTOMER LIFECYCLE

Address

12005 FORD RD STE 810 DALLAS TX 75234
Dallas, TX
USA

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