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Salesforce Business Analyst

Creative Information Technology, Inc.
Falls Church, VA
Expired: over a month ago Applications are no longer accepted.
  • Full-Time
Job Description

Salesforce Business Analyst

Job Description

  • Support all project phases from inception through completion.
  • Work with the customer to capture and translate high level functional, technical, and performance requirements into detailed acceptance criteria for epics / user stories in a Scaled Agile Framework environment (SAFe).
  • Decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs solutions
  • Assist Deployment Leads, engineers, and other internal stakeholders with client facing activities to identify and define project requirements, scope and objectives

Role and Responsibilities

  • Works with the development team to ensure that they understand the requirements
  • Provide business area and technical expertise to management and stakeholders to facilitate planning, set direction, define business initiatives, and develop solutions to business information systems needs and requirements.
  • Be able to manage multiple assignments, changing priorities, and work independently with little oversight.
  • Participate in the agile ceremonies and interface with the agile team(s) and other program staff as required.
  • Communicate effectively in written and verbal communication coupled with strong listening skills

Qualifications and Requirements:

  • Bachelor’s Degree in a related field and 8-10 years’ of experience or Master’s Degree and 6-8 years’ of relevant experience
  • Strong understanding and knowledge of Salesforce platform business and technical processes to formulate and develop new and modified business information processing systems
  • 5+ years of Business Analysis experience
  • 5+ years of experience and knowledge supporting large scale Salesforce implementations
  • Experience in an agile environment
  • Demonstrate knowledge, skills and capabilities to elicit and document Salesforce platform functional, technical and performance requirements based on customer needs
  • Excellent planning, organizational, and time management skills
  • Excellent written and oral communication skills, including the ability to effectively communicate complex technical ideas to audiences with varied technical backgrounds
  • Experience crafting and coordinating official correspondence
  • Excellent administrative/organizational abilities

Preferred Skills:

  • Experience researching new Salesforce technologies for inclusion/use on customer programs
  • Prior work experience in with the Salesforce platform and a fast-paced, variable environment
  • Holds Administrator Certification
  • Experience using business process modeling tools such as Rational Systems Architect, Enterprise Architect, Viso, etc.
  • Experience implementing DevSecOps for large program using Agile, preferably SAFe, development methodology
  • Scaled Agile Framework experience; working as a part of a Scrum Team
  • Experience using engineering environments and tools that support agile development, and especially SAFe, such as JIRA, Rally, VersionOne, Confluence, IBM CLM/ELM


Creative Information Technology, Inc.

Falls Church, VA
22043 USA



View All Creative Information Technology, Inc. Jobs

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