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SYSTEMS ENGINEER - Operations and Maintenance

  • Expired: May 07, 2023. Applications are no longer accepted.
Systems Engineer - O&M

Job Description
  • Lead the team of Systems Engineers providing overall production and operational support
  • Work closely with various cross functional teams to make sure Operations and Maintenance (O&M) related tasks for services in production are up to date
  • Provide input in planning and scheduling for upgrade, maintenance of code and infrastructure components in production environment
  • Make sure all O&M tickets are assigned properly and handled in timely manner within OLA and SLA
  • Keep track of all O&M tasks (including deployments in production) to make sure they are completed as per schedule

Role and Responsibilities

  • Mentor entire O&M team as required
  • Active participation in all Agile Ceremonies as required (including Program Increment planning)
  • Assist O&M Manager in Ad-hoc reports generation, data calls and other O&M activities as required
  • License management for enterprise platforms
  • Provide technical and administrative support as required

Qualifications and Requirements:
  • Bachelor's degree in a related field and at least 10-12 years' experience; or Master's degree and 8-10 years' experience or high school diploma/equivalent and 14 years experience.
  • Minimum 8 years' of experience of hands-on experience in providing production and operational support for COTS and Custom software and Infrastructure components in 24x7 env
  • Minimum 5 years of experience in leading team of Systems Engineers and Enterprise Platform (Siebel, Weblogic, Salesforce) Subject Matter experts
  • Experience working in Agile environment
  • Must have experience in providing production and operational support for Mission Critical Services running on one or more Enterprise platforms such as Siebel, Weblogic, Salesforce
  • At least 5 years of experience working on Linux OS
  • At least 5 years of experience in at least one DB (Oracle, Siebel, MySQL)
  • Experience in providing production and operational support for Services in Cloud
  • Experience with DevSecOps and CI/CD tools, e.g., Puppet (FOSS)
U.S. Citizenship required; must have a Current, Interim Secret (or higher) clearance.

Preferred Skills:
  • Experience in ServiceNow
  • Experience in Agile tools such as ELM
  • Experience working with Confluence

Creative Information Technology, Inc.


Falls Church, VA
22043 USA



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