Senior Customer Service Representative
Duration: Temp to hire!
Location: Houston Galleria
Compensation: $23.00/hr plus
Responsibilities will include:
- Handles customer inbound call, faxes, and emails.
- Logs all inbound sales leads in the system database for sale follow up
- Activates customers in online curriculum systems
- Participate in product training to build working knowledge of all divisional programs and services
- Assists supervisor or manager with special projects or customers
- Enters customer orders into system database
- Log, track, investigate and resolve customer issues with deliveries, curriculum, sales orders, product info and technical support.
- Customer Service Experience
- Associate degree in Business or related field or equivalent work experience
- Minimum of 1-2 years in customer support role
- Heavy Data Entry
- MS Office - Strong Basic