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Field Operations Manager

Creative Financial Staffing (CFS) Minneapolis ,MN
  • Expired: 26 days ago. Applications are no longer accepted.
Job Description

Field Operations Manager

Opportunity to serve in a key leadership role with a smaller/growing privately held technology installation company.

What will you be doing?

This position will represent the organization within an assigned geographic area to provide leadership to a workforce of either field, central office or special service technicians/installation specialists. Duties include building ownership and accountability with a positive and friendly approach to meeting installation project goals and repair commitment dates with an extreme focus on customer service. This position also plays a key support role with sales, marketing and other organizations in evaluating and supporting new business opportunities.

Job Duties:

  • Customer Ownership:
    • Instill a sense of pride and ownership in the company and the individual’s work
    • Support employees who directly interface with the customers by removing barriers, soliciting process improvement suggestions and streamlining the work.
    • Hold employees and other departments accountable to meet customer needs.
  • Operations Proficiency:
    • Has a solid understanding of the business.
    • Hold team accountable to achieving results through modeling behavior, coaching and performance management.
    • Collaborate with other parts of the company and provide feedback to improve on processes to be more responsive to customers
  • Employee Relations:
    • Provide feedback and direction to technicians to ensure employee development, engagement and business knowledge
    • Ensure a positive work environment by listening and responding to employee feedback, issues, questions and concerns in a timely manner
    • Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training and reinforcing state/federal safety requirements within the workplace..
  • Competitive Marketplace:
    • Partner with marketing to act as the “eyes” and “ears” of the local market to promote local initiatives and ensure appropriate competitive response.

Qualifications:

  • Two + years of prior supervisory experience
  • Prior experience functioning in a similar capacity/Field Operations Leadership
  • Basic understanding of electronics, electrical circuitry, network installation, and maintenance
  • Must possess a valid state driver’s license
  • Must have high school diploma or equivalent
  • Successful completion/certification in related technical fields or vendor equipment desired
  • BA/BS in Telecommunications, Operations Management or Business Administration preferred
  • Must possess strong leadership and interpersonal skills along with a strong work ethic, and the ability to work well under pressure and/or with deadlines
  • Must be able to interact with internal/external customers and various community leaders to establish relationships and to assist with problem resolution
  • Must possess basic PC skills: Excel, Word, Power Point and Outlook
  • Must demonstrate good oral and written communication skills
  • Must take pride and ownership in work and exhibit a willingness to learn
Company Description
CFS is a leading, employee-owned staffing firm—the largest one founded by CPA firms. With more than two decades of experience helping companies locate, attract and hire exceptional accounting, finance & IT professionals, CFS has unique resources to better understand hiring needs, attract higher-caliber candidates and assess candidate potential. Established in 1994, CFS today operates 30+ offices across 21 states and the Caribbean. Serving most major U.S. markets and beyond, CFS connects companies with candidates, from entry-level to executive level, temporary to direct hire and project support to interim management.

CFS was named to Forbes’ list of “Best Professional Recruiting Firms” three years in a row and also cited by LinkedIn as one of the “Most Socially Engaged Staffing Agencies” two years in a row!

Creative Financial Staffing (CFS)

Why Work Here?

Check out this great opportunity!

CFS is a leading, employee-owned staffing firm—the largest one founded by CPA firms. With more than two decades of experience helping companies locate, attract and hire exceptional accounting, finance & IT professionals, CFS has unique resources to better understand hiring needs, attract higher-caliber candidates and assess candidate potential. Established in 1994, CFS today operates 30+ offices across 21 states and the Caribbean. Serving most major U.S. markets and beyond, CFS connects companies with candidates, from entry-level to executive level, temporary to direct hire and project support to interim management. CFS was named to Forbes’ list of “Best Professional Recruiting Firms” three years in a row and also cited by LinkedIn as one of the “Most Socially Engaged Staffing Agencies” two years in a row!

Address

Bloomington
Minneapolis, MN
USA

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