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Legal Case Manager

Craig Swapp & Associates
Spokane Valley, WA
  • Posted: 23 days ago
  • $20 to $27 Hourly
  • Full-Time
Job Description

Craig Swapp & Associates is seeking an individual who shares our core values to join our team as a Legal Assistant/Case Manager.

You might be our ideal candidate if you:

  • Are driven to win and take pride in your work
  • Hold yourself to high standards and seek excellence in all you do
  • Enjoy helping and interacting with people
  • Offer compassion to individuals who are injured
  • Can balance multiple tasks and pay close attention to detail without skipping a beat
  • Enjoy a fast-paced environment

Compensation: $20 - $27 hourly

Full-Time Benefits:

  • Medical
  • Dental
  • Vision
  • 401k


$20 - $27 per hour


  • The Case Manager works closely with an attorney and other legal staff regarding case management and settlement of personal injury claims
  • Communicates often with clients adding detailed notes to files
  • Notifies insurance companies of representation
  • Sends billing information to providers and follows up to make sure they are billing in a timely manner
  • Regular requesting of health insurance & PIP/Med Pay logs to verify billing and balances
  • Gathers medical records and bills
  • Prepares demand packages adding as much value to each case.
  • Checks and documents outstanding medical balances and liens
  • Assists with resolving contractual issues with Medicare, Medicaid, etc.


  • Candidates should have excellent organizational, planning, verbal, and written communication skills
  • Able to multi-task and switch gears at a moment's notice
  • Good customer service skills and attention to detail are also required.
  • General computer skills (working knowledge of Microsoft Word, Excel, and Outlook)
  • Experience in Personal Injury Law, medical, and/or insurance industries preferred
  • Fluent Spanish/English speaking preferred
  • Submit detailed resume and references EOE

About Company

Craig Swapp & Associates is a leading personal injury law firm in the Intermountain West.

At Craig Swapp & Associates, we are champions for justice, helping people heal, and changing the behavior of those that hurt them. We provide unparalleled personal injury customer service and results.

Our core values emphasize the excellence that should be present in a leader in the personal injury law field, we win for our clients, we put our clients first to deliver world-class service, and we offer a great place to work.

Craig Swapp & Associates


Spokane Valley, WA



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