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Customer Service Representatives

Coworx Staffing Phoenix, AZ
  • Expired: over a month ago. Applications are no longer accepted.

Customer Service Representative

Phoenix, AZ

CoWorx has partnered with a great client in Phoenix, AZ with multiple openings for Customer Representatives.

These are temporary-to-hire, full-time opportunities!

Pay: $14 an hour

Shift: 1st shift.
POSITION SUMMARY:
Handle all types of customer interaction in a professional manner to maximize customer satisfaction and to promote long term customer relationships.
Essential Duties:
• Answer the telephone promptly - respond to voicemails promptly
• Handle customer complaints, provide appropriate solutions and alternatives in a timely fashion; follow up to ensure customer is completely satisfied.
• Contact new recurring customers within 3 business days of new start to measure their level of satisfaction.
• Contact all customers who've received an extra service within two (2) business days to determine if we've solved their problem.
• Perform the necessary activities and planning to maximize routing and scheduling efficiency while allowing for quality service.
• Ensure that all service/work orders are completed each month according to their schedule.
• Schedule customer requests for service promptly and efficiently while customer is on the phone.
• Organize route territories at least monthly to reduce unnecessary travel and to maximize the amount of work performed each day.

Job Type: Full-time

Experience:

  • High School diploma required, some college preferred.
  • At least one year in a customer service environment required

Location:
Phoenix, AZ

If this sounds like a company you would be interested in hearing more about, give us a call today! 770.693.1098

www.coworxstaffing.com

CoWorx Staffing is an Equal Opportunity Employer

Coworx Staffing

Why Work Here?

The CoWorx philosophy—Together we’re better—embodies our commitment to working hand in hand with our clients and our employees.

At CoWorx, we are committed to assisting our employees on the road to professional success. We are a highly reputable organization that takes care of its employees by offering a variety of health benefits. We work hard to find the best possible fit for you and our client. We offer bonuses and extra incentives such as an Employee of the Month Award and other employee appreciation rewards and events. CoWorx Staffing is an Equal Employment Opportunity Employer.

Address

Phoenix, AZ
USA