Banking Security Specialist
Cowles Search Fargo, ND
- Expired: over a month ago. Applications are no longer accepted.
Duration: Full Time
Desired Education: High School / GED
Desired Experience: 1-3 Years
Minimum of one year of previous banking Specialist experience within a commercial, industrial, or facilities operation setting preferred
Minimum of one year of experience in one or more of the following industries preferred: security, electronic, banking equipment preferred
1.Installs, programs, tests, repairs, and services a variety of systems and equipment for drive up, locksmith and electronic projects with guidance as needed. Refers more complex issues to higher level Specialists. Systems include but are not limited to all manufacturers drive up equipment (including remote drive up), deal drawers, audio and video equipment related to drive up banking. Repairs or replaces damaged components of remote units.
2.Troubleshoots, repairs, and replaces all components of remote, audio and video equipment. May install, configure, and support a variety of network systems and equipment for assigned projects. Performs preventative maintenance as needed.
3.Handles smaller, less complex installations for the remote units such as alert systems. Assists in the installation of new units with final connections, testing and training.
4.Responds to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis. Work assignments are varied, and of moderate scope and complexity.
5.Identifies potential project challenges, communicates to appropriate parties and assists in the development and implementation of strategies to minimize deviations from estimated costs and project deadlines.
6.Inspects completed work for conformance with specifications, requirements, and compliance with applicable with manufacturers specifications. Proactively seeks technical guidance from more experience staff for difficult and unusual situations.
7.Estimates cost, time, and materials for replacement equipment.
8.Cleans, maintains, adjusts, calibrates, and services equipment used in the performance of duties.
9.Executes all work in accordance with State and local regulations, general best practices as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software systems.
10.Acts as our customers best service provider at all times thereby ensuring company is the customers first choice for service.
11.Communicates with and works with the other team members consistently to improve overall operations of the company. May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
12.Keeps up to date and informed on all company policies.
13.Presents a professional image of the company at all times in appearance and behavior.
14.Performs other duties and responsibilities as requested or required.
Job Skills Requirements:
Working knowledge of drive up, locking and electronic systems specific to banking industry
Basic knowledge of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs) connected to the remote system
Solid knowledge of mechanical and electrical systems
Customer Focus Maintaining awareness of and seeking to meet of the needs and wants of the customer
Strong communication skills both oral and written
Adaptability Responds effectively to changes in situation or information
Must be able to pass high level security clearance
Cowles SearchWhy Work Here?
Cowles Search is a uniquely focused recruiting firm in the building systems arena.
Cowles Search does most of its work in the field of HVAC controls, building automation, plus fire/life-safety/security and contracting in general all around the United States. Primarily, the roles we fill are for Controls Engineers, Controls Technicians, and Sales Engineers. We will also work to recruit for Project Managers and other related roles in HVAC, building systems, contracting and energy conservation. Our common client is a Controls Contractor, anywhere from a 10-person company to a $100M company with hundreds of employees, and from small markets to very large metropolitan markets. In many markets, we are placing fire alarm, life safety and security (card access and CCTV) salespeople, system designers, IT/Network electricians, inspectors and management/leaders.