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Customer Service Representative

Courtesy Chevrolet AZ
Mesa, AZ
  • Posted: over a month ago
  • Full-Time
Job Description

We are looking for an enthusiastic person who is friendly and outgoing as a customer service representative in an Automotive Dealership. Primary responsibility will include presenting new owners their new or used vehicles at the time of purchase.  Our dealership provides a fast-paced and dynamic environment to learn and grow within. We are a family run business that has been in the valley for over 60 years with a trusted reputation. This is a full-time position with availability to work on weekends and evenings.

 

What are the requirements for this job?

  • Experienced with new vehicle technology able to setup, demonstrate pair phones to vehicles 
  • Experience in handling customer concerns and/or complaints
  • Well-organized
  • Friendly and polite
  • Efficient
  • Able to deal with difficult clients or customers
  • Self-motivated
  • Good with computer systems
  • Have polished communication skills
  • High School diploma or equivalent
 
Benefits
  • Great Team & Work Environment to Join
  • Upward Mobility in both Job and Pay, Career Opportunities
  • Health Benefits
  • Vehicle Care & Purchasing Opportunities with Savings
  • Fitness Benefits
  • Monthly Employee Recognitions
  • And much more!
 
Qualifications
  • Able to work flexible schedules and some Saturdays
  • Computer skills, Phone Skills, Inter-Personal skills
  • Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
  • High school diploma or equivalent
  • Sufficient reading skills to read, analyze, and interpret general vehicle procedures, or governmental regulations (recalls)
  • Writing skills to send emails and posts with employees 
  • Professional attitude and the ability to deliver best-in-class customer service
  • Reliable transportation to and from work every single day
  • Valid driver's license and good driving record
 
We are looking for the right candidate. As with all positions within our dealership, the candidate is expected to uphold the highest ethical standards. Our culture welcomes those who can adapt to our clientele, assisting them in enjoying our "Courtesy Way". We focus highly on our Customer Service and you will be expected to be a part of it daily.
 
Courtesy Chevrolet is a family-owned & operated dealership group with stores in CA and AZ. Since 1955 the business of selling and servicing vehicles has been helping families, friends and customers find the car that will best meet their needs. This is a team that strives to be number one and finds ways to place the customer first.
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Courtesy Chevrolet AZ

Address

Mesa, AZ
USA

Industry

Business

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