Under general direction, to perform and coordinate fiscal, office management, personnel, and administrative functions in a hospital setting; to supervise staff performing clinical activities, professional fee charge system, regulatory compliance, and accreditation documentation for hospital and educational programs.
The Clinical Administrative Support Officer series describes levels of positions having responsibility for the day to day operation of a hospital management function aimed at assisting departmental management (Chair) in accomplishing the purposes of the organization. Positions in this series are typically allocated to a small to moderate size department, to a large organizational department. Positions allocated to the lower levels typically conduct and carry out the majority of the hospital administrative activities of the unit and have limited supervisory duties. Positions in the higher level classes in this series primarily supervise the performance of a large hospital administrative services operation. Incumbents may perform more complex activities depending on the responsibility and complexities of assignments and the nature of the hospital administrative service programs.
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- Perform or supervise the operation of a hospital department including personnel, accounting, budgeting, office management, and procedures analysis activities;
- Plan, organize, direct and coordinate the administrative and technical activities of a clinical department;
- Assemble data and draft reports required by accrediting and governing organizations;
- Participate in the administrative functions of the medial student, internship and residency programs and fellowships;
- Responsible for management schedules;
- Act as Cost Center Manager for Department budget;
- Participate in physician recruitment, hiring and orientation; complete Offer letters and PARS; monitor and process certification and licensure requirements; process payroll;
- Manage Department CME activities, including Grand Rounds, visiting professorships and conferences; ensure compliance; maintain documentation and record retention systems;
- Collect and maintain confidential physician records relating to the continuous quality improvement activities in compliance with the Hospital and Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) requirements, to include Quality Assurance (QA), Quality Improvement (QI) and Utilization Management (UM) Programs;
- Evaluate and monitor office systems for efficiency and productivity;
- Recommend methods for improvement of procedures and coordination of departmental functions;
- Supervise, direct or provide administrative control over clerical and technical staff;
- Conduct studies and prepare reports on departmental operations including procedures, systems, space requirements, organizational structures, expenditure of funds and types of effectiveness of equipment;
- Provide liaison between Stanford University School of Medicine, USF, Travis Air Force Base, San Jose Hospital, Santa Clara Valley Health & Hospital System and Palo Alto Veterans' Administration;
- Responsible for department and or division personnel functions including hiring, supervision, evaluation discipline, training and staff development;
- Use equipment and materials in the appropriate manner, and follow safety procedures;
- Represent the department on various training, safety and other committees;
- Prepare or assist in the preparation and maintenance of departmental operating and/or procedures manuals;
- Perform other related duties as required.
Clinical Administrative Support Officer I
A qualified candidate would typically acquire the necessary knowledge and abilities through the attainment of training and experience equivalent to a Bachelor's degree in Health Care Administration or a closely related field or four years of increasingly responsible experience providing administrative assistance, supervisory skills and consultation in a medical hospital management setting with regard to a wide range of internal hospital systems and activities.
In addition to the fore going experience note:
Clinical Administrative Support Officer II
The knowledge and abilities would typically be obtained through an additional two years of supervisory experience related to a medical hospital management setting.
Clinical Administrative Support Officer III
The knowledge and abilities would typically be obtained through an additional three years of supervisory experience related to a medical hospital management setting.
- Medical Terminology and Transcription; current ICD-9 and CPT Coding;
- Administrative principles, methods and procedures; maintenance of confidential records;
- Principles, problems, and methods of hospital administrative, including development and maintenance of hospital wide systems;
- Health care business management with an emphasis on physician provided services
- Grant application process; grant administration including the development of procedures to assure compliance and conformity with the terms of the grant;
- Health care administration, clinical philosophy, polices and operating procedures, budgetary and fiscal management processes;
- General information sources and technical