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Information Technology Customer Service Professional (All Levels)

Counter Threat Solutions
Falls Church, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

IT Customer Service Professionals All Levels Top Secret with Polygraph

Named one of "Best Places to Work in 2020 and 2021" by the Washington Business Journal, Counter Threat Solutions (CTS) is a Woman-Owned Service-Disabled Veteran Owned Small Business providing professional and technical solutions to clients in the Intelligence Community (IC) and beyond.

We invest in our people! Check out our 5-Star Glassdoor reviews and compare our full paid health care, PTO, 401K, and annual continuing education allowance with your current situation!

We seek talented IT Customer Service Professionals with TS/Poly Clearance for challenging opportunities in Northern Virginia

Location: Northern Virginia


Qualified candidates must have a current and active TS/SCI with polygraph clearance to be considered for this position.


. Demonstrated experience providing intermediate level Help Desk support.

. Troubleshoot Windows applications issues, experience supporting workstations, laptops, VTC projectors and scanners.

. Customer service skills.

. Industry standard certifications and academics preferred.

About Counter Threat Solutions (CTS): CTS is a Woman-Owned Service Disabled Veteran Owned Small Business (SDVOSB) consultancy to the Federal government with a focus on the Intelligence and Defense communities. We provide mission-savvy subject matter experts and deliver innovative solutions to our clients. As such, we seek people passionate about their career specialty and reward our team members with competitive pay and a comprehensive benefits package that includes 100% paid medical, dental and vision care premiums; a retirement plan with company match and immediate vesting; a generous annual training/tuition allowance; 6 weeks total paid time off; and performance-based merit increases and incentives. Our philosophy is simple: treat employees right, maximize job satisfaction, share the success. If you share our values, we invite you to join our dynamic, growing team. CTS is an Equal Opportunity Employer.

Job Posted by ApplicantPro

Counter Threat Solutions


Falls Church, VA
22043 USA



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