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Medical Office Administrative Assistant

Counseling Connections Libertyville, IL

  • Expired: 25 days ago. Applications are no longer accepted.
Job Description

Medical Office Administrative Assistant

Full Time

Mental Health Practice

Libertyville, IL 


Counseling Connections is one of the largest group practices serving Lake and Northern Cook Counties.  We specialize in working with children, adolescents and families, and have a long history of working with adults and relationship issues.  Our multidisciplinary group consists of Child/Adolescent Psychiatrists, Clinical Psychologists, Social Workers and Professional Counselors under one roof.  We are looking for a Medical Office Administrative Assistant at our Libertyville location.

We are looking for a candidate with superior customer service skills and excellent problem-solving abilities. We are seeking an energetic, friendly and reliable person who can work well with our front office team, as well as be able to perform individual tasks and assignments on his/her own. 

The Medical Office Administrative Assistant must be able to:

-          Score psychological and neuropsychological testing

-          Call and schedule follow-up appointments for our Psychiatrists

-          Assist billing department with collecting patient payments.

-          File closed files, maintain old files in filing system and retrieve files from offsite storage

-          Maintain inventory of office supplies and order as needed

-          Provide backup for the receptionist

-          Greet Patients and check them in for appointment

-          Scan in insurance cards and photo ID

-          Take and pre-verify insurance information

-          Enter demographic and insurance information into our Billing System

-          Assist patients with required paperwork

-          Answer the telephone efficiently and in a friendly and helpful manner

-          Transfer calls and/or voicemails to appropriate provider or staff

-          Perform new patient intakes and schedule new patients; input information into our Billing system and EPrescribing system

-          Prepare charts for new patients

-          Schedule current clients’ appointments

-          Order office supplies and maintain supply inventory

-          Maintain and protect confidentiality of patient information

-          Assist the providers and front office as needed


Requirements: -

-          Previous medical office experience of at least a year (mental health preferred)

-          Experience with medical billing software or programs (preferred)

-          Bachelor’s degree (preferred)

-          Punctual, detail oriented, excellent computer skills, (including Word and Excel), excellent written and verbal communication skills

-          Familiarity with medical terms a plus

-          Must display a high level of integrity and appropriately manage confidential information

We offer a competitive wage and excellent benefits, paid time off and a 401K opportunity. The hours required for this position are 8:30am to 5:00pm in the office at our Libertyville location, Monday through Friday.

Counseling Connections

Why Work Here?
Wonderful front office team, friendly and compassionate staff, great benefits, beautiful office workplace


900 Technology Way

Libertyville, IL



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