Retail Sales Associate (Part-Time) - Settlers Green

Job Title: Retail Guide (Retail Sales Associate)
Job Level: Entry-Level
Job Type: Part-Time, Non-Exempt (10 - 25 Hours/Week)
Job Location: Cotopaxi Retail Store - Settlers Green, North Conway, NH
Job Compensation: $17/hour plus bi-weekly bonus potential

What You’ll Do (Job Overview):

Here at Cotopaxi we value building relationships and look to create an environment that welcomes people from all backgrounds no matter what their connection and experience is with the outdoors. People are always at the core of what we do and in this role they/she/he will be a part of the local community creating memorable moments for all who stop through the store! Whether you are a customer or an employee of Cotopaxi this empathetic approach is rooted in who you are.

At our brick & mortar stores, profit is a byproduct of good conversation. We look to inspire others and have a vision for a world in which business positively impacts society, community, and environment. Your focus will be guiding customers through their Cotopaxi retail journey, sharing your product knowledge and experiences to help support them for their trip to the mountains, the beach, the city or even the local park. You’ll chat backpacks, jackets, adventure and impact all while sharing our Do Good mission.

If you are stoked on talking about all things outdoors (and around town), connecting with your community, and sharing laughter and wins with a close knit team - the Cotopaxi Retail Channel is where to do it!
Benefits
401(k) plan with employer match, Company paid mental health benefits, Bi-annual Cotopaxi gear allowance, 60% off Cotopaxi products, Additional outdoor/adventure/lifestyle brand discounts, Company and department outings and gatherings, A fun, caring and empowering company culture
Culture
Cotopaxi is a carbon neutral certified B Corporation that creates sustainably made outdoor gear designed to fight extreme poverty, inspire adventure, and move people to Do Good. Our Gear for GoodⓇ promise is to make gear that lasts and to have a positive social, environmental, and economic impact. By 2025, we’re committed to using repurposed, recycled, or responsible materials in all of our gear. We also allocate at least 1% of our annual revenue to the Cotopaxi Foundation, which awards grants to nonprofit partners with proven track records of alleviating poverty. Through our Foundation to date, we have reached an estimated 3.5 million individuals living in extreme poverty.

Cotopaxi is a company that values people, innovation, and adventure and our work environment reflects just that. Whether you are working from one of our retail stores, our headquarters, your couch at home, or even your van in the woods, you’ll feel the camaraderie of our amazing team of visionaries, builders and go-getters. We are a team of adventurous, mission-driven people looking to prove that business CAN be a force for good.
Responsibilities
How You’ll Do It (Job Responsibilities):

We Do Retail Differently:

• We look to create a customer first culture. We support every customer through their personal journey in the store with intention. We create deeper connections and make impactful moments that humanize the retail experience.
• Community drives us and we want to be a part of the area we reside in. We aspire to be a lifeline and resource!
• We value character and camaraderie. We not only strive to build deeper connections with our customers, but also within our team sharing each other's stories and passions in and out of the store!

The Experiences We Look to Create:

• Interact with every customer. Say hello, share your experience, and offer your help and expertise.
• Educate customers on products, experiences, local highlights and most importantly, Cotopaxi’s mission.
• Live and inspire the Cotopaxi culture and values of people, impact and adventure.
• Be an ambassador of the Cotopaxi brand throughout your community by getting involved.
• Guide customers toward products that will enhance their experience and relationship with the Cotopaxi brand.

Operations and Expectations:

• Help manage the goods - receive, process, restock and destock products while making the store look good.
• Help handle the goods - fold, size, tag, steam, etc.
• Keep the store spruced and ready for every customer by maintaining cleanliness of the fitting rooms, sales floor, and stockroom.
• Open the store up for business on time and/or close the store down at the end of the day.
• Manage the point of sale system and make sure customers leave happy and satisfied.
• Flexibility is key! Have the ability to work a variety of store hours - 2 weekdays and 1 weekend preferred.
• Can happily work throughout the holiday season (including the Friday after Thanksgiving).

Experiences to Highlight (What You Need to Succeed):

• 18 years or older.
• Detail oriented and organized.
• A people person. Good at gab. You know the kind.
• Active, energetic and enthusiastic.
• A humanitarian at heart, and someone who believes in our Do Good mission.
• You don’t mind being on their feet and can relatively lift 50lbs and climb a ladder carrying boxes and bags.
• And if you’ve got experience working retail or even in the outdoor industry, that’s cool too (but not necessary).

Requirements
At least 18 years old
Authorized to work in the US without sponsorship
Currently located in New Hampshire and willing and able to commute to our retail store in North Conway - Settlers Green
Able to work a variety of hours including evenings - this location's hours are Sunday - Thursday 10:00am - 6:00pm, Friday - Saturday 10:00am - 7:00pm
Available to work at least 2 weekdays and 1 weekend day
Available to work around the holidays including Black Friday, Christmas Eve, and New Years Eve
Equal Opportunity Employer
Cotopaxi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requisition #clmy5pabu6s210pr0xb11b550