Full-Time Customer Service Representative for Very Busy Multi-Disciplinary Medical Practice
Very busy, multi-disciplinary medical practice seeks energetic, tech savvy, and bilingual (Spanish) patient care representative.
Key responsibilities include:
· Answering incoming calls, booking appointments and addressing patient inquiries
· Engaging with patients through online chat and text messages
· Respond to patient inquiries from email
· Thoroughly document all interactions into database system
· Educate patients on the quality of our doctors and providers
· Educate patients on promotions and product offerings
· Outbound calling to follow-up on leads, schedule appointments, event invitations, etc.
The ideal candidate is a highly motivated, self-starter who is a quick learner willing to take initiative to provide excellent patient care to every patient, every time. You cannot be afraid to make calls and engage with patients.
CosmetiCare is an Equal Opportunity Employer. CosmetiCare does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.”
Since opening the doors in 1982, CosmetiCare has become one of the most recognized names in cosmetic surgery – not just in Southern California, but throughout the nation. Why? It’s because we have assembled a team of the most experienced and skilled cosmetic surgery practitioners in the country. Working together, our board certified plastic surgeons and medical spa specialists help patients look and feel their best every day, using state-of-the-art techniques and procedures, and the highest standard of care. Nestled in Newport Beach, California, CosmetiCare has become one of the most trusted names in cosmetic surgery in the United States largely due to our reputation and proven results.
Visit our website and check out our social media to get to know us! Website: https://www.cosmeticare.com