Administrative Assistant - Insurance Specialist

Local Employee Benefits Specialist agency is seeking an outgoing, customer-focused, detailed oriented Full Time Administrative Assistant Insurance Specialist to assist our growing team. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide quality customer service for facilitating and processing enrollments, terminations and employee changes for our group clients by utilizing various carrier systems. 
• Create benefit proposals for existing and new group clients. 
• Monitor and maintain internal ticket system to include responding quickly, clearly and accurately to clients. 
• Develop and maintain relationships with clients, administrators and carrier through outbound and inbound calls.
• Enter policy and demographic information into our internal database client system.
• Create and update online benefit client portal.
• All other duties as assigned by Office Manager.

REQUIREMENTS:

• Energetic, Enthusiastic Individual willing to speak to clients, vendors and carriers on a daily basis.
• Advanced skills in MS Suite to include exceptional Excel skills.
• Experience in a healthcare or insurance customer service environment.
• Strong written and oral communication skills.
• Ability to work in an independent work environment.
• Ability to demonstrate high level critical thinking and problem solving skills.