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Customer Service Representative

Cornerstone Staffing Wall Township, NJ
  • Expired: over a month ago. Applications are no longer accepted.

Customer Service Representatives wanted

Busy Call Centers in the Ocean & Monmouth County needs multiple Customer Service Representatives for their expanding organization. Qualified candidates must have 2 years of solid customer service experience in a call center or similar customer service environment.

Day shift, Evening Shifts and Swing Shifts available!


You will provide outstanding customer service, problem resolution and request processing for clients through inbound calls in a call center environment. Will professionally engage with clients to fulfill their requests in a timely and customer-friendly manner and accurately document all interactions into company’s database.

CSR Qualifications

Education/ Experience:

  • High school education or equivalent and two years of experience within a call center or customer service environment. (Experience in the healthcare industry especially with a health benefits company a plus.)

Skills and abilities:

  • Ability to remain focused and productive each day though tasks may be repetitive.
  • Takes initiative, with strong attention to detail and excellent follow-up skills.
  • Strong verbal communication skills including active listening.
  • Basic computer and keyboarding skills.
  • Effectively navigate systems to lookup existing client information in our databases.
  • Uses written communication skills to record inquiry information and activity into the Client Relationship Management (CRM) system.
  • Ability to multi-task, this includes knowledge (will be trained) of multiple plans and different levels of benefits within each plan.
  • Foster a strong, professional and positive communication with all peers, clients and their employees.
  • Punctual with strong time management skills and work ethics.
  • Bi-lingual/Spanish speaking a plus
  • Must be able to adhere to a high level of security standards in accordance with Company ISO policies and practices.

For more information call or Text "CSR19" to 732-961-8200!!

Cornerstone Staffing

Why Work Here?

Amazing company Culture, Fast Pace Environment, Innovative Company

Since 2003, CSSI has grown from a neighborhood staffing provider to a $100 million national firm. We employ thousands of people at hundreds of companies across the country. For short-term temporary needs, a large volume of employees for a project, or a critical professional hire, our dedicated staffing industry experts will conduct targeted searches to identify top talent for your administrative, clerical, light industrial and transportation positions. Our Staffing Consultants combine deep-seated knowledge of staffing industry best practices with an entrepreneurial management style to meet your workforce needs. We uphold the American Staffing Association Code of Ethics while striving to further the success of the clients we serve. A woman-owned enterprise, widely respected as a diversity vendor, the company also proudly supports activities and events in the communities where we work and live. Our process is high-tech, but our practice is high-touch. While CSSI Transportation has offices coast to coast, we pride ourselves on our local, friendly service. Our staffing consultants combine deep-seated staffing industry best practices with home town support. If you're seeking a position in finance and accounting, office and professional or a position in manufacturing or distribution, our recruitment experts will work with you to help find your next great career Whether you are seeking a temporary position, temp to hire, or a direct hire opportunity, our dedicated team of staffing professionals is here to help you! Awarded the Best of Staffing by Inavero, Cornerstone puts 7 people to work every hour! Contact us today to make the next hour yours! Join us at: Facebook | Twitter | LinkedIn | Instagram

Address

Wall Township, NJ
USA

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