Who we are: They say you should never mix family and finance, but that's where we disagree. Cornerstone Home Lending is a unique top 10 national home lender, and we also work hard at creating a close-knit work-family. When you join our team, you're one of us. We put a lot of focus on cultivating a healthy and happy corporate culture -- a family you'll want to be a part of for many years to come.
What we're doing right: We have a reputation of amazing service, customer satisfaction, on-time closings, and team member retention and happiness. We're true to our word. Our brand is known for on-time closings -- a key core conviction of Cornerstone. We're all about our customers. Our customers nationally rate their experience with Cornerstone at a score of 95, six points higher than all competitors! We're all about our work-family. Cornerstone has been recognized by Workplace Dynamics as a “Top 100 Workplace” for the seventh consecutive year. We have plenty of experience and credibility. March 1, 2019, marks Cornerstone’s 32nd year in the residential lending business. We have successfully navigated our company through many industry cycles and changes in regulations.
What we believe in: Our mission is to use and improve on our God-given talents to make a difference in the lives of our team members, customers, shareholders, and the people who provide services to us. We employ more than 1,700 people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.
Job Description: We're looking for an experienced full-time Front Desk professional who will bring enthusiasm and a servant heart to our top-tier mortgage professionals. Answering inbound calls in a friendly and professional manner, greeting customers, handling deliveries and processing incoming and outgoing mail/overnight deliveries.
Assist processors in the ordering and verifying of loan information. Set up new files by ordering title insurance, hazard insurance, flood certificates, USPS, fraud reports, SSA and IRS 4506ts, verify employers and employment history. Perform other loan support as necessary. Comply with all applicable laws and regulations related to mortgage lending.
Knowledge, Experience, Education Required:
- High School Diploma required
- Excellent communication skills
- Professional appearance
- Attention to detail
- Sense of urgency as duties need to be completed within 24 hours
- Computer skills
- 1+ years Mortgage/office experience preferred