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Customer Service Representative-Scheduler

CornerStone Staffing
Irving, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Come work for one of the country’s leading dental support organizations, providing supported autonomy that allows dentists to concentrate on clinical excellence and the highest levels of cost-effective comprehensive patient care. Founded in 1994, supporting its first office in Costa Mesa, CA. By 1997, our client grew to more than 20 supported offices. Today, the client has over 800 supported offices in 25 states. Annual revenues are over $500 million and has over 3,900 employees. This is a great opportunity to get your foot in the door with a growing successful company!!

 

Job Title: Medical Scheduler

ID: 131191

Location: Irving, TX | In-Office Role

Pay : $17.00 / hour

Training Schedule: 6 week training program from 8am to 5pm (Monday to Friday)

Schedule:

Available to work all of the following schedules (7am to 4pm, 8am to 5pm, 9am to 6pm, 10am to 7pm) on Monday – Friday

Weekend availability a huge plus for a 7am to 4pm or 8am to 5pm shift!  

 

Job Details:

  • Inbound calls to assist new and existing patients with scheduling, canceling and rescheduling appointments for dental examinations and/or dental treatments

  • Demonstrate excellent telephone skills while making outbound telephone calls to Dental Offices, and to Dental Office patients

  • Respond to patient appointment requests from various Dental Offices websites

  • Ability to multi-task between assisting clients on the phone and navigating company systems

  • Accurately schedule appointments utilizing predetermined dental office scheduling procedures

  • Responsible for verifying patient insurance coverage to ensure eligibility as needed

  • Effectively and accurately send correspondence emails to Dental Offices

 

Requirements:

  • 1 year of customer service experience, previous experience handling phone calls is a huge plus

  • Medical industry experience is a plus

  • Experience communicating via phone and email

  • Ability to handle escalation calls and resolve issues

  • Able to work in a high volume and fast paced environment

  • Strong typing, data entry and computer skills

  • HS/GED required

 

Benefits when full-time:

  • Healthcare Benefits (Medical, Prescription Drugs, Dental and Vision)

  • 401k Savings Plan

  • Health Care and Dependent Care

  • Optional Short and Long-Term Disability

  • Optional Health Savings Account

  • Long-Term Care Plan Options

  • Basic Life and Accidental Death and Dismemberment (AD&D)

  • Supplemental Employee, Spouse and Child Life and Employee (AD&D)

  • Reimbursement Accounts

  • Back-up Daycare and Elder Care

  • Legal Plan

  • Adoption Assistance

  • Income Protection Plans

  • Tuition Reimbursement

 

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

 

After completing the online application, for immediate consideration, you will need to email caseyd@cornerstonestaffing.com to schedule a phone interview with a recruiter. Please attach your resume and enter "Customer Service Dental" in the subject line of your email.

 

#CB

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Company Description
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

CornerStone Staffing

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Address

Irving, TX
USA

Industry

Business

Website

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