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Collections Associate

Coriell Institute for Medical Research
Camden, NJ
  • Posted: January 13, 2023
  • Full-Time
Collections Associate

Coriell Institute for Medical Research is currently seeking a service-oriented professional specializing in collections to join its Finance team.

Under the direction of the Controller, the Collections Associate will be responsible for the following duties but not limited to:
  • Analyze customer balances for accuracy, research customer accounts, and identify those which are aged beyond the set agreed terms and initiate collection procedures by email or telephone
  • Create and maintain centralized records of all collection activities
  • Process credit card payments in an efficient and accurate manner
  • Respond to all customer payment inquiries in a timely and professional manner
  • Investigate and resolve weekly reports generated for credit card invoices and payments received where an invoice has not been identified
  • Conduct account research and analysis to resolve billing disputes and payment discrepancies
  • Articulate critical information in a clear and concise manner to customers, Customer Support, Finance, and Project Management Team
  • Support the Finance team by assisting with other accounting duties or ad-hoc projects

The ideal candidate for this role has an undergraduate degree in Business, Accounting, Finance or related field and 3-4 years of experience working in collections/accounts receivable. We are interested in meeting potential candidates who have a strong attention to detail, accuracy, and excellent written/oral communication and organizational skills. A candidate's ability to respond professionally in a fast-paced environment, effectively work within a small team, and perform several tasks simultaneously to meet deadlines are essential to this position.

Coriell Institute for Medical Research


Camden, NJ
08105 USA


Finance and Insurance

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