Our client is a multi-billion dollar medical research organization that has grown steadily over the past 50 years. They are currently hiring Program Specialists to join their team! These are temp to hire positions! Shifts are somewhere between 6am and 7pm, the majority being 8am - 5pm. The client has two beautiful locations- UTC/La Jolla and Sorrento Valley (both are right off of the freeway). Salary is $18/hour.
Handle incoming calls from customers and place outgoing calls to patients and healthcare partners
Document calls in appropriate tracking system, handle/escalate calls per established guidelines and procedures
Conduct insurance research on behalf of patients to determine if they are eligible for their prescribed therapy
Work with partner distributors and pharmaceutical manufacturers to request products per assigned program guidelines and track shipments
Be familiar with the market place and the insurance options available to educate patients on available options as appropriate
What qualifications and skills do you need to have?
Articulate and have a pleasant speaking voice
High School Diploma or GED required. A Bachelor’s degree or evidence of continual works towards a degree is strongly preferred.
1+ years of customer service experience, volunteering or other customer facing experiences is preferred with a Bachelor’s Degree.
Proficiency with MS Office, including Outlook, typing 40+ wpm.
Good written communication skills (spelling and grammar).
Strong attention to detail.
Be local to the San Diego area.
Sounds like an opportunity you want to explore? Great, we would love to hear from you! Interviews are being conducted at this time so don’t delay in sending us your resume. Qualified candidates will be contacted immediately!
Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.