Our client is a multi-billion dollar medical research organization that has grown steadily over the past 50 years. They are currently hiring Program Specialists to join their team in Greenfield! These are temp to hire positions! Salary is $15.50/hour. Hours vary so you must be able to work a shift between the hours of 6am and 7pm, Monday - Friday.
Handle incoming calls from customers and place outgoing calls to patients and healthcare partners
Document calls in appropriate tracking system, handle/escalate calls per established guidelines and procedures
Conduct insurance research on behalf of patients to determine if they are eligible for their prescribed therapy
Work with partner distributors and pharmaceutical manufacturers to request products per assigned program guidelines and track shipments
What qualifications and skills do you need to have?
Articulate and have a pleasant speaking voice
High School Diploma or GED required. A Bachelor’s degree or evidence of continual works towards a degree is strongly preferred.
1+ years of customer service experience, volunteering or other customer facing experiences is preferred with a Bachelor’s Degree.
Proficiency with MS Office, including Outlook
Typing 40+ wpm
Good written communication skills (spelling and grammar)
Ability to work the first 90 days without any prior commitments
Sounds like an opportunity you want to explore? Great, we would love to hear from you! Interviews are being conducted at this time so don’t delay in sending us your resume. Qualified candidates will be contacted immediately!
Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.