Office Clerk, Sales

RESPONSIBILITIES:

• Perform various data entry, such as entering customer sales orders, customer pricing, and/or promotional deals.
• Research and respond to customer issues as needed.
• Work closely with Quality Control, Transportation, Accounting and Purchasing to ensure customer satisfaction on all levels.
• Answer and handle or route incoming calls.
• Assist in cold calling with new potential customers.
• Assist in calling accounts for order placements.
• Assist with daily office functions: sorting, filing, copying, mass mailings, phones, mail distribution, etc.
• Follow all policies and procedures outlined in the Albert’s Recall Plan.
• Perform all duties and responsibilities in an ethical manner and in accordance with Company policies and procedures.
• Performs other job duties as required

SKILL/EXPERIENCE/EDUCATION:

• Strong verbal / phone skills
• Strong computer skills proficient in Microsoft Office programs such as Outlook, Word, and Excel
• Strong attention to detail
• Data entry experience
• 1 year customer care experience