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Quality Customer Service Representative

Core Executives Santa Clara, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Job Summary:

The Quality Customer Service Representative is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients..

 

Customer Service Responsibilities:

  • Work with a Team to complete tasks

  • Handle tasks on assigned customer accounts

  • Accurate data entry and paperwork regarding customer accounts

  • Proofread documents to ensure accuracy

  • Responsible for the accuracy of all entries for client services and sales.

  • Assist in creating new training exercises

  • Maintain positive, professional, public speaking, and analysis skills

  • Comfort working with iOs, microsoft, and mobile tablets

  • Create an analysis report of team success rates.

  • Assist customers with questions on concerns regarding their account, troubleshoot, and solve problems

 

Requirements and Key Skills:

(The following are representative of the education, experience, knowledge, skills or ability required for this position)

  • Ability to follow direction

  • Team player

  • Proficient in MS Office

  • Outstanding public speaking and written communication skills

  • Complete tasks accurately, efficiently and quickly

  • Business Attire Required

  • Leadership Skills

  • Ability to Stand 4 hours in duration

  • Good organizational skills and multitasking skills

 

*Must be able to start by October 5th. Entry level positions available only*

 

 

 

 

 

 

 

 

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Cairns & Co

Cairns & Co began operations in the Bay Area of California and has since expanded to each and every time zone within the U.S. With the combination of the never ending appetite of our clients across the U.S. coupled with our people’s hunger to not just take part, but take over we’ve expanded past our humble beginnings with the telecommunications industry, to food and beverage, merchant services, and looking forward to our stake in the non-profits sector.

Address

Santa Clara, CA
95054 USA

Website