Inside Sales Administrator | Inside Sales Representative
Copper State Bolt & Nut is seeking an experienced Sales Account Support with project management, service, construction, and/or industrial, experience to join our team! You will be responsible for providing support to outside and inside salespeople to develop long-term relationships with assigned customers and act as liaison between customers and internal teams to ensure a successful customer experience.
- Manage project oriented activities with customers, supporting other outside and inside salespeople on the team
- Identify and grow opportunities with existing and new customers
- Execute quotes, blanket orders, pricing templates, and other proposals
- Process orders via email or phone
- Ensure data accuracy in orders and invoices
- Provide information about the company’s products, services, and other solutions
- Maintain and update sales and customer information in company ERP
- Troubleshoot and resolve product issues, quality or service issues, and other concerns
- Develop and maintain a knowledge base of the evolving products and services
- Communicate important feedback from customers internally
- Proven work experience as Sales Assistant, Account Manager, Sales Administrator, Customer Service, or Sales Support
- Experience with ERP systems and data management
- Expertise in MS Office, including intermediate or expert level in Excel, PowerPoint, Word, and Outlook
Copper State Bolt & Nut Co.Phoenix, AZ
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