Skip to Main Content

Service and Parts Supervisor

Cooper Motor Company
Clinton, SC
  • $75,000 Yearly
  • Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
  • Full-Time
Job Description
Automotive Parts and Service Manager

Upstate area dealership is looking for an experienced Automotive Parts and Service Manager to join their dynamic service team.

The Parts and Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors to customer service.
The manager strives to return a satisfactory profit on the dealership’s investment in parts inventory. The managers accomplish their objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, display and advertising.

Job Responsibilities:

  • Properly staffing the department, which includes hiring, training, motivating and monitoring the performance of all parts and service department staff
  • Creating and overseeing an annual operating budget for the parts department
  • Working with the service department, collision repair and wholesale account representatives to ensure inventory is available when needed
  • Establishing competitive pricing specifications in various categories while generating sufficient profits and maintaining high customer satisfaction
  • Determining appropriate inventory levels while ensuring periodic parts turnover
  • Adjusting stock to curtail accumulation of unused or old parts
  • Confirming that parts are appropriately coded so the dealership can claim a complete refund for unused factory stock
  • Reviewing sales figures, costs and stock monthly to ensure budget benchmarks are met
  • Parts and Service managers are expected to uphold the highest ethical standards
  • Ensure that customers receive prompt, courteous, and effective service
  • Serving as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Spend quality time building relationships with the customers

Job Requirements:

  • At least 1-year previous service manager experience or 5+ years’ experience in a franchise dealership
  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred

Dealership Benefits:


  • Competitive wages
  • Training
  • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
  • 401k
  • Paid time off
  • Professional working environment



Address

Cooper Motor Company

Clinton, SC
29325 USA

Industry

Automotive

Posted date

Over a month ago

How can the hiring manager reach you?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.