Medical Receptionist - Guilbeau Clinic

Description

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

About Us

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry.

The Role

Conviva is seeking a dedicated, compassionate, and cheerful - Medical Receptionist- who is interested in growing with the company and being a part of something great!

Receptionist 1 Job Functions:

• Operates a switchboard or multi-line phone and maintains long distance call logs
• Maintains the reception area
• Appointment scheduling
• Verification of insurances
• Collecting patient charges
• Takes and distributes accurate messages
• Greets visitors and determines the nature of their visit
• Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

Benefits
We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with matching, tuition reimbursement, paid vacation and sick time, paid holidays, work-life balance, growth, a positive culture and much more.

Vaccine Policy

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Required Qualifications

• Experience in a medical office
• Six months to one year of multi phone line experience
• Excellent Customer Service and phone etiquette
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Must be able to work at the Conviva Care clinic located at9418 Guilbeau San Antonio, Texas 78250

Preferred Qualifications

• Two years related experience preferred
• Bilingual (English/Spanish)
• Associate degree
• Experience with ECW
• Knowledge of Medical terminology

Medical Receptionist Working hours:

• Scheduled 40 hours per week
• Monday to Friday 8AM-5PM
• Schedule may change as per center needs
• This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Scheduled Weekly Hours

40