Convergence Networks Lansing, MI
- Expired: November 02, 2021. Applications are no longer accepted.
Job Responsibilities:An ASK Network Administrator is primarily responsible for configuring and implementing new technology in client environments. This can include any tasks scheduled by the Project Coordinator, Project Team Leader or Project Director. The Network Administrator is responsible for client-on-boarding, client infrastructure architecture (cloud, On Premises and Hybrid), project design and project execution.
They get to interface with a myriad of environments and technologies across our entire customer base during the project lifecycle. They attend project kick off meetings, internal and external, and after-action review meetings regularly. Network Administrators can also be used for onsite service calls to resolve technical issues that cannot be resolved remotely.
They are the primary resource for onsite analysis for new clients.What do our Network Administrators do? Ensure the timely completion of all project work assigned, completing all tasks relating to the... project both explicit and implicit.
Install and configure Windows Servers, peripherals, network devices and storage devices in accordance with internal standards and project requirements. Develop, document, and maintain installation and configuration procedures. Regularly communicate internally and externally on project statuses and planned changes/outages for clients, ensuring clients and the Service Desk is also aware of work performed.
Ensure the work calendar is kept up to date at all times and that timecard entries are performed each day to ensure accurate billing to clients.What skills do I need to be a successful Network Administrator? Patience, empathy, confidence, and customer service skills. You will be working with a myriad of businesses, technologies, applications, vendors, and personalities.
Exceptionally strong IT background with a focus on network support, implementation, and remote as well as onsite support. Experience with deploying and building Windows servers (troubleshooting, supporting, and implementing) including Exchange Server 2003-2019 and Office 365. Knowledge and understanding of mail flow troubleshooting.
Experience with VPN remote implementation, troubleshooting, and problem resolution. Experience with Active Directory and Group Policies. Experience with the Microsoft 365 stack, including Office 365, SharePoint, and Azure.
Familiarity with backup and recovery software and methodologies. Knowledge of firewalls, networking/routing (switches, routers, etc.), and wireless configurations. Exceptionally strong IT background with a focus on network support, implementation, and remote as well as onsite support.
Understanding of managed services and the value offered over a typical break-fix environment. Excellent communication (verbal and written) and documentation skills at all levels internally and externally, interpersonal, business management, time management, and developmental skills. Skilled at defusing high-stress situations and facilitating resolution to technical problems.
Ability to multi-task in a fast-paced environment. Talented interpersonal abilities to build rapport with customers and teammates alike. Self-starter with a positive attitude.
Strong sense of initiative and ownership over work. Exceptional strong problem solving, planning skills and follow-through skills. Ability to work effectively and complete assigned tasks with minimal supervision.
Ability to work effectively within a team as well as independently.What are the qualifications I need to have? High school diploma or equivalent. 3+ years of relevant experience with may include IT Consultant, Network Administrator, Systems Administrator, system Engineer, or Tier 3 (or similar) in a tiered environment.
Excellent troubleshooting skills with IT and related hardware and software components (PCs, laptops, servers, firewalls, switches, routers, hard drives, Windows operating systems, etc.) Strong knowledge and hands-on experience configuring, troubleshooting, opt
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