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Business System Analyst

Convene Technologies
San Antonio, TX
  • Posted: over a month ago
  • Full-Time
Job Description

We have the below role open with our direct end customer in San Antonio TX for BSA.

We have multiple roles open from Juniors to Seniors. Interested candidates, please send the resume in word copy along with contact to

Required Skills (and years of experience): TOP 5 SKILLS NEEDED
• Self Starter with a results-driven approach. (3 years) – This individual will be the most junior team member on a team of top technical talent. This team moves very quickly. Organization skills with the ability to self-organize and create structure for the team.
• Experience with Agile software projects. Flexible to change of scope and priority.
• JIRA and/or Github experience (2 years)
• Technical Specifications and documentation of requirements (5 years)
• Ability to build out workflows and process mappings. (2 years)
Preferred Skills: (NICE TO HAVES)
• Call center experience. Avaya and/or telephony knowledge.
• Confluence knowledge. Specifically, One wiki.
• Ability to write detailed use cases and acceptance criteria
Required Soft Skills:
• Ability to interact with all levels of personnel, from business stakeholders to call center users.
• Situational awareness. Ability to recognize and differentiate appropriate settings where questions and lower level detail collection is appropriate.
• Excellent Communication skills

How will the performance be measured?
• The completeness of Sprint objectives and the level of stories written.

Education Requirement:
• Bachelor’s Degree

Convene Technologies


San Antonio, TX



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