REMOTE Direct Hire CSR
- Expired: over a month ago. Applications are no longer accepted.
Our client, a reputable Mortgage company, is in search of Customer Service Representatives for a remote opportunity! This role offers $16.50/hr
Customer Success Agent to support our Call Center operations.
• The purpose of the role is to provide exceptional service to our customers, answering their queries,
resolving their issues.
• Our ideal candidate will be energetic and bring a positive attitude and willingness to learn, as well as
being a great multitasker who is comfortable in a fast-paced work environment.
• Your communication skills must be top-notch, as you listen to, understand, engage with, and respond to
customers - that includes over the phone, or via written communication like email or letter. You’ll need to
bring patience and politeness as you explain policies and procedures to customers, while always keeping a
close eye on confidentiality and data security.
What does the job look like?
• Answering inbound and making outbound calls, responding to customer requests within set timeframes,
and delivering an exceptional quality of service to every customer.
• Providing information and knowledgeable assistance by pulling up loan information and providing
customers with the information they need quickly and accurately.
• Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to
customers as required.
• Working as part of a dedicated team to explain policies and procedures to customers and find great
solutions to their inquiries in a seamless and positive way.
Contemporary Staffing Solutions
BusinessView all jobs at Contemporary Staffing Solutions
Get fresh Remote CSR jobs daily straight to your inbox!
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.