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REMOTE Direct Hire CSR

Contemporary Staffing Solutions
Marlton, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our client, a reputable Mortgage company, is in search of Customer Service Representatives for a remote opportunity! This role offers $16.50/hr

 

Customer Success Agent to support our Call Center operations.
• The purpose of the role is to provide exceptional service to our customers, answering their queries,
resolving their issues.
• Our ideal candidate will be energetic and bring a positive attitude and willingness to learn, as well as
being a great multitasker who is comfortable in a fast-paced work environment.
• Your communication skills must be top-notch, as you listen to, understand, engage with, and respond to
customers - that includes over the phone, or via written communication like email or letter. You’ll need to
bring patience and politeness as you explain policies and procedures to customers, while always keeping a
close eye on confidentiality and data security.

What does the job look like?
• Answering inbound and making outbound calls, responding to customer requests within set timeframes,
and delivering an exceptional quality of service to every customer.
• Providing information and knowledgeable assistance by pulling up loan information and providing
customers with the information they need quickly and accurately.
• Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to
customers as required.
• Working as part of a dedicated team to explain policies and procedures to customers and find great
solutions to their inquiries in a seamless and positive way.

Company Description
Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates—check them out!

Contemporary Staffing Solutions

Address

Marlton, NJ
USA

Industry

Business

View all jobs at Contemporary Staffing Solutions