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Customer Service Representative (Recent Grads May Apply!)

Contemporary Staffing Solutions Wilmington, DE
  • Expired: over a month ago. Applications are no longer accepted.

Contemporary Staffing Solutions is actively seeking Customer Service Representative's in Wilmington DE.

Job Purpose: Assist customers with account questions and resolutions.

Responsibilities:

· Handle inbound/outbound calls daily

· Use customer service skills to determine reason for the call

· Use time management skills to balance the quantity and quality of calls made and received as well as meeting deadlines for any assigned projects

· Use organizational skills to manage resources and locate references to maximize efficiency while on the phone

· Use written communication skills to clearly and concisely document customers’ accounts of all necessary information required

Qualifications:

· BA/BS degree

· Strong phone and customer service skills

· Verbal communication skills

· Computer proficiency and strong negotiation skills

· Presentation skills

· Proficient in MS Office software, typing at least 55 WPM

Core Competencies:
Communication, Achieving Goals, Time Management, Customer focus, Accountability, Ethics & Integrity, Problem Solving

Schedule:

Hours during the training period are 8am to 5pm. Once training is complete, the hours are 8am to 5pm Monday thru Friday with a 30 min lunch and 2 15 minute breaks.

Contemporary Staffing Solutions

Why Work Here?

Excellent job opportunity with great opportunity for the right person!!

Since 1994, Contemporary staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Mortgage, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Graduates & Students. As an independent company, CSSvSource has been offering Managed Service Programs as a preferred supplier and/or vendor neutral (MSP) with an option as a Vendor Management System (VMS). We deliver best in class risk mitigation, requisition management & data visibility covering all contingent and SOW workers. People & Opportunity Meet at CSS! Check out our Internal Team – we work hard & play hard!

Address

Wilmington, DE
19808 USA

Website