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Customer Care Representative

Contemporary Staffing Solutions King of Prussia, PA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

CSS is seeking a Customer Care Representative!

Position Title: Customer Care Representative 

Location: Remote

Duration: Temporary - Hire

Start Date: September 2020

Salary: $15.40/hour

Hours: M-F, A shift between 8:00am-7:00pm

Job Description:

  • Interfacing with internal and external resources to provide guidance and direction regarding benefit plan options, cost factors and detailed benefit review
  • Answer incoming calls and respond to benefit inquires
  • Place outbound follow-up calls for issues that cannot be resolved during the initial call
  • Provide benefit information to members, about questions and concerns about benefit options. Help members compare and contrast benefits during open enrollment, or client new hires, and members experiencing a change of status

Qualifications:

  • High School Degree or GED required / Associate’s degree with major course work in business administration, liberal arts, public health, healthcare management, or a related field preferred
  • Minimum one year customer service, healthcare, or employee benefits experienc
  • Basic knowledge of MS Word and Excel
Company Description
CSS is a National Staffing and Recruitment provider specializing in niche recruitment, placing professional talent in Accounting and Finance, Human Resources, Sales and Marketing, Call Center and Office, and Technical positions. At CSS, we consistently strive to meet the needs of our clients and candidates by understanding their expectations to produce the perfect match! We focus on the business growth plan, company culture, and the skill set of the candidate to make a highly effective match.

Contemporary Staffing Solutions

Why Work Here?
Excellent Culture and benefits, plenty of room for promotion and sucess!

Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates—check them out!

Contemporary Staffing Solutions's Logo

Address

King of Prussia, PA
19406 USA

Industry

Business

Website

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