Customer Care Representative
Contemporary Staffing Solutions King of Prussia, PA
- Expired: over a month ago. Applications are no longer accepted.
CSS is seeking a Customer Care Representative!
Position Title: Customer Care Representative
Duration: Temporary - Hire
Start Date: September 2020
Hours: M-F, A shift between 8:00am-7:00pm
- Interfacing with internal and external resources to provide guidance and direction regarding benefit plan options, cost factors and detailed benefit review
- Answer incoming calls and respond to benefit inquires
- Place outbound follow-up calls for issues that cannot be resolved during the initial call
- Provide benefit information to members, about questions and concerns about benefit options. Help members compare and contrast benefits during open enrollment, or client new hires, and members experiencing a change of status
- High School Degree or GED required / Associate’s degree with major course work in business administration, liberal arts, public health, healthcare management, or a related field preferred
- Minimum one year customer service, healthcare, or employee benefits experienc
- Basic knowledge of MS Word and Excel
Contemporary Staffing SolutionsWhy Work Here?
Excellent company that provides growth opportunities, a dynamic team environment, and good customer service experience!
Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates—check them out!
AddressKing of Prussia, PA